10 Steps to Successful Facilitation, 2nd Edition
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Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. 10 Steps to Successful Facilitation takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator. This second edition features updates to each step, reorganized to align with the problems facilitators face today, such as the increasing prevalence of virtual meetings.
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