As a manager, you aren't truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and this handbook is there to lend a hand. A follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, HR executive Paul Falcone provides you with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire…mehr
As a manager, you aren't truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and this handbook is there to lend a hand.
A follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, HR executive Paul Falcone provides you with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results.
In 2600 Phrases for Setting Effective Performance Goals, Falcone shows you how to: Build on individuals' strengths rather than compensating for their weaknesses.Help your employees feel engaged and self-motivated.Develop an "accomplishment mentality" that encourages your staff to constantly reinvent themselves based on the organization's needs.Encourage retention by developing realistic, customized goals that prepare them for their next career move.Determine appropriate follow-up intervals and measurable benchmarks to determine progress throughout the year. 2600 Phrases for Setting Effective Performance Goals also shares language tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.
If your employees don't succeed, neither will you. This one-of-a-kind guide enables you to get more done through others and develop your own leadership abilities along the way. Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Paul Falcone is principal of the Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments. Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish. Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension's School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.
Inhaltsangabe
Contents
Introduction: How to Use This Book to Save Time and to Write Compelling Performance Goals
PART I. PERFORMANCE APPRAISAL GOALS FOR CORE COMPETENCIES AND COMMONLY RATED PERFORMANCE FACTORS Adaptability and Change Management Skills Attendance and Punctuality (Reliability) Attitude Communication Conflict Management and Resolution Creativity and Innovation Customer Satisfaction Ethics, Integrity, and Trust Hiring and Retention Job Knowledge Leadership Listening Skills Managerial Style Motivation Oral and Written Expression Organizational and Planning Skills Personal Style Problem-Solving Skills and Results Orientation Productivity and Volume Professionalism and Grooming/Appearance Quality Safety Self-Development Staff Development Strategic and Critical Thinking Skills Supervision Teamwork and Relationship-Building Skills Technical Skills Time Management Work-Life Balance
PART II. PERFORMANCE APPRAISAL GOALS FOR PARTICULAR TITLES AND ROLES Accounting and Finance Accountant Auditor Bookkeeper Controller Credit and Collections Manager Financial Analyst Human Resources Benefits Administrator Compensation Analyst Employee and Labor Relations Representative Recruiter (Corporate) Training and Organizational Development Specialist Information Technology Database Administrator Help Desk Coordinator Programmer Analyst Project Manager Systems Analyst Legal Attorney Contract Analyst Legal Secretary Paralegal Manufacturing Assembly and Packaging Technician Equipment Technician Master Scheduler Plant Manager Production Supervisor Purchasing Agent Quality Assurance Engineer Supply Chain Manager Operations Administrative Assistant Customer Service Representative Dispatcher Facilities Maintenance Supervisor 175 Office Manager Receptionist Research Analyst Safety and Security Manager Transportation Manager Warehouse Manager Sales, Marketing, and Digital Media Account Executive Digital Content Producer Digital Marketing Manager Field Sales Representative Fundraising/Development Executive (Nonprofit) Grant Writer (Nonprofit) Product/Brand Manager Sales Associate (Retail) Social Media Coordinator Telemarketer
APPENDIXES Appendix A: High-Impact Verbs to Inspire Your Writing Appendix B: Essential Adverbs to Get Your Message Across Appendix C: Individual Development Plan (IDP) Tool Appendix D: Index of Particular Titles and Roles
Introduction: How to Use This Book to Save Time and to Write Compelling Performance Goals
PART I. PERFORMANCE APPRAISAL GOALS FOR CORE COMPETENCIES AND COMMONLY RATED PERFORMANCE FACTORS Adaptability and Change Management Skills Attendance and Punctuality (Reliability) Attitude Communication Conflict Management and Resolution Creativity and Innovation Customer Satisfaction Ethics, Integrity, and Trust Hiring and Retention Job Knowledge Leadership Listening Skills Managerial Style Motivation Oral and Written Expression Organizational and Planning Skills Personal Style Problem-Solving Skills and Results Orientation Productivity and Volume Professionalism and Grooming/Appearance Quality Safety Self-Development Staff Development Strategic and Critical Thinking Skills Supervision Teamwork and Relationship-Building Skills Technical Skills Time Management Work-Life Balance
PART II. PERFORMANCE APPRAISAL GOALS FOR PARTICULAR TITLES AND ROLES Accounting and Finance Accountant Auditor Bookkeeper Controller Credit and Collections Manager Financial Analyst Human Resources Benefits Administrator Compensation Analyst Employee and Labor Relations Representative Recruiter (Corporate) Training and Organizational Development Specialist Information Technology Database Administrator Help Desk Coordinator Programmer Analyst Project Manager Systems Analyst Legal Attorney Contract Analyst Legal Secretary Paralegal Manufacturing Assembly and Packaging Technician Equipment Technician Master Scheduler Plant Manager Production Supervisor Purchasing Agent Quality Assurance Engineer Supply Chain Manager Operations Administrative Assistant Customer Service Representative Dispatcher Facilities Maintenance Supervisor 175 Office Manager Receptionist Research Analyst Safety and Security Manager Transportation Manager Warehouse Manager Sales, Marketing, and Digital Media Account Executive Digital Content Producer Digital Marketing Manager Field Sales Representative Fundraising/Development Executive (Nonprofit) Grant Writer (Nonprofit) Product/Brand Manager Sales Associate (Retail) Social Media Coordinator Telemarketer
APPENDIXES Appendix A: High-Impact Verbs to Inspire Your Writing Appendix B: Essential Adverbs to Get Your Message Across Appendix C: Individual Development Plan (IDP) Tool Appendix D: Index of Particular Titles and Roles
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