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Have you ever experienced that "deer in the headlight" look when speaking to hospital staff while you, or a loved one is in the hospital? Have you had hospital staff come and go in your room like it's Grand Central Station ... and you have no idea who is doing what, from where? Then this book is for you. Ms. James has been on both sides of the hospital bed (patient & staff) and is intimately familiar with issues that can frustrate, infuriate and make a root canal seem like a trip to the amusement park, compared to a hospital stay. This short read provides practical, actionable advice to…mehr

Produktbeschreibung
Have you ever experienced that "deer in the headlight" look when speaking to hospital staff while you, or a loved one is in the hospital? Have you had hospital staff come and go in your room like it's Grand Central Station ... and you have no idea who is doing what, from where? Then this book is for you. Ms. James has been on both sides of the hospital bed (patient & staff) and is intimately familiar with issues that can frustrate, infuriate and make a root canal seem like a trip to the amusement park, compared to a hospital stay. This short read provides practical, actionable advice to empower patients and families with information needed, but not always provided, for informed decision-making. Written with humor and compassion, it's easy to see how this author deftly uses her Holistic Nursing training to encourage, empower and advocate. Better communication between patients and staff, and greater education of patients about their situation is needed for improving not only patient satisfaction scores, but also for improving patient clinical outcomes.
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Autorenporträt
Debra Lee James was born into a military family, and from the beginning has generally danced to the rhythm of her own beat. From challenging and confronting bullies at age four to obtaining two bachelors degrees despite her Freshman year chemistry professor's edict that she was better suited for an associates degree and hopefully find a husband in the process. Whenever someone said "you can't", she made them end up saying, "how did YOU do THAT?" She earned her first bachelor's degree (BA Sociology, Cum Laude) from Howard University in 1984 where she also received an Air Force commission as a 2nd Lieutenant. She jokes that her mantra is: Navy, by birth. Army, by marriage. Air Force, by choice! She earned her nursing degree (BS Nursing) from The Johns Hopkins University School of Nursing in 2003. She joined the American Holistic Nurses Association in 2004 and passed the certification exam for Holistic Nursing in 2010. Debra has practiced nursing from a holistic perspective for over 10 years at the bedside primarily caring for cardiac/telemetry/med-surg patients. She has also cared for hospice patients, patients in physical rehab, and patients in long-term care facilities. Debra is the proud owner of a nurse consulting business, Angelic Touch Health & Wellness, LLC.