Christopher DeVany

90 Days to a High-Performance Team: A Complete Problem-Solving Strategy to Help Your Team Thirve in Any Environment

• Broschiertes Buch

Produktbeschreibung

A three-month program to tackle common team problems and jumpstart productivity Expert consultant Chris DeVany helps teams thrive by using his collective problem-solving model, which minimizes conflict while improving transparency and goodwill. Following a simple three-month timeline '90 Days to a High Performance Team' helps managers deal head-on with the problems they face regularly, including underperformers, budget cuts, rival departments. Managers will learn how to lead their teams to success in any environment, and manage intra-team issues, without sacrificing morale or productivity.

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Produktdetails

• Verlag: McGraw-Hill Professional
• Seitenzahl: 224
• Erscheinungstermin: 1. November 2009
• Englisch
• Abmessung: 230mm x 154mm x 15mm
• Gewicht: 299g
• ISBN-13: 9780071629409
• ISBN-10: 0071629408
• Artikelnr.: 26485581

Autorenporträt

Christopher DeVany is founder andpresident of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizationdevelopment. DeVany has published numerous articles inthe fields of management, sales, teambuilding, leadership, ethics, and diversity.

Inhaltsangabe

90 Days to a High-Performance Team
Introduction, How to Use This Book
Chapter 1: You've Just Started Managing a Team, Now what?
Chapter 2: Distinctive Customer Service Using Under-Promising and Over-Delivering to Master Profitable Relationships
Chapter 3: Communication Breakdowns, What to Do and What NOT to Do
Chapter 4: Facilitating change, How to Get the 'Ain't-It-Awfuls' on Your Team's Side
Chapter 5: Ridding Yourself of That "One Little Troublemaker" Quickly and Easily in 5 Simple Steps
Chapter 6: The Boss From Hell, Help is On the Way
Chapter 7: When Your Team is Clashing With Another Team, Getting Everyone on the Same Page
Chapter 8: Managing Performance and Performance Reviews, Finding Your Coaching Style
Chapter 9: Budgeting: Getting the Help You Need From Others to Save you Time, Effort and Money
Chapter 10: From Forming to Performing, The 10 Best Ways to Develop a Managing Rhythym That Works for You and Your Team