The author, Ourania (Rania Tsavalou), works as a Mental Health Counsellor at Training and Human Resources Developments. She has acquired extensive work experience in the fields of advertising and marketing, for important multinational companies, during the last 20 years. Rania has been working as a counsellor in human resources training and development. She also operates training in Sales Performance, Customer Excellence, Organisational Effectiveness and Leadership. The author is a mental health counsellor in private sessions and business psychology.She designs and implements training programs in Greece and abroad.Rania is a certified trainer for Achieve Global (now part of Miller Heiman Group) and Wilson Learning - for the more significant part of their programs. She is also a certified trainer in the technology of the Whole Brain of the Ned Herrmann Institute and Eagle's Flight. Rania is a certified trainer of Transformation Game and Innerlinks Associates. Her experience derives from the broader range of the market, Banking, financial services in general, Insurance companies, Consumer products, Retailing, Pharmaceutical companies, Hospitals, Telecommunications, etc.
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