Brian Emerson, Ann Loehr

A Manager's Guide to Coaching

Simple and Effective Ways to Get the Best From Your Employees

• Broschiertes Buch

Produktbeschreibung

This is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.

To stay on top, companies need to do more than just survive, they need to grow. Thus, their employees need to develop and improve their skills at the same pace.

Brian Emerson and Ann Loehr have spent years showing some of the country's top companies how to develop their most promising employees. In this helpful manual, they guide managers through every step of the coaching process, from problem solving to developing accountability.

In A Manager's Guide to Coaching, you will discover:
the top 10 tips every manager should know before he starts to coachhow to handle difficult conversations, conflicting priorities, and problem team membershow to hold follow-up meetings after goals and priorities have been setsample questions they can adapt to various situationsexamples of common problems and how they can use coaching to address them.
More than ever, managers are being encouraged to improve employee performance through effective coaching, but many lack the time or knowledge it takes to do so. A Manager's Guide to Coaching teaches you how to coach your team effectively and successfully.

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Produktdetails

• Verlag: AMACOM / McGraw-Hill Professional
• SPE
• Seitenzahl: 240
• Erscheinungstermin: 2. April 2008
• Englisch
• Abmessung: 229mm x 152mm x 14mm
• Gewicht: 390g
• ISBN-13: 9780814409824
• ISBN-10: 0814409822
• Artikelnr.: 23378365

Autorenporträt

Brian Emerson and Anne Loehr (Washington, D.C.) are certified executive coaches and cofounders of Safaris for the Soul, leadership development retreats in Kenya, Patagonia, and Iceland.

Inhaltsangabe

Contents

Acknowledgments ix

1 Getting the Best from Employees 1

The Success Equation 2

Using This Book to Coach Successfully 14

2 The What, Why, and When of Coaching 17

What Is the Tool of Coaching? 19

Coaching versus Therapy 26

When to Coach and When Not to Coach 28

To Coach or Not to Coach-Case Studies 33

3 How to Coach and W.I.N. B.I.G.! 45

The Coaching Process 46

Coaching Questions 49

The W.I.N. B.I.G. Coaching Formula 58

Coaching Frequently Asked Questions 79

4 The Tenets of Coaching 85

Coaching Mindset 88

Coaching Actions 88

Coaching Tricks of the Trade 89

The Seven Tenets of Coaching Mindset 90

The Seven Tenets of Coaching Actions 102

The Seven Tenets of Coaching Tricks of the Trade 111

5 How Do I Use This Book? 125

Using This Book as a Resource to Coach Employees and Colleagues 127

Using the Book as a Tool to Give to Employees to Kick-Off and/or Support Coaching 133

Using This Book as a Tool to Coach Yourself 135

6 W.I.N. B.I.G. Questions for Specific Coaching

Situations 141

Interpersonal Problems 149

Motivation 153

Time Management 158

Dealing with Conflict 162

Clarifying Goals 167

(Lack of) Available Resources 171

Developmental Opportunities 175

Life Balance 180

Conflicting Priorities 184

Delegation 189

Increasing Confidence 193

7 W.I.N. B.I.G. Questions for Any Coaching Situation 199

Wonder about Root Cause-Discovery 200

Investigate Wants-Vision 203

Name Possible Solutions-Problem Solving 207

Build a Plan-Action 210

Insure Action-Accountability 214

Give Affirmation-Validate 218

Index 223

About the Authors 229