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In organisational learning, the basic premise is a
shift in the way that the members of the organisation
will learn new ways to perceive and solve problems.
Therefore, there is a need amongst professionals to
be aware of a new set of systematic evaluation
methods that are able to capture the impact of a
program that will bring about changes in
organisations. The work undertaken was a pilot
project to identify the professional development
needs of fifty District Directors employed by the
Bangkok Metropolitan Administration, (BMA) Bangkok,
Thailand, to produce an operational strategy for a
learning organisation and an improvement in work
quality. The population sample consisted of the
Permanent Secretary, two Deputy Permanent
Secretaries, and all fifty District Directors of the
BMA. It involved a Proactive Evaluation and a mixed
methods approach, using both quantitative and
qualitative methodologies. The quantitative research
component applied a three-round Delphi survey of the
fifty District Directors. In order to draw these
various elements together, a professional development
training policy designed to benefit present and
future District Directors of the BMA was developed.
shift in the way that the members of the organisation
will learn new ways to perceive and solve problems.
Therefore, there is a need amongst professionals to
be aware of a new set of systematic evaluation
methods that are able to capture the impact of a
program that will bring about changes in
organisations. The work undertaken was a pilot
project to identify the professional development
needs of fifty District Directors employed by the
Bangkok Metropolitan Administration, (BMA) Bangkok,
Thailand, to produce an operational strategy for a
learning organisation and an improvement in work
quality. The population sample consisted of the
Permanent Secretary, two Deputy Permanent
Secretaries, and all fifty District Directors of the
BMA. It involved a Proactive Evaluation and a mixed
methods approach, using both quantitative and
qualitative methodologies. The quantitative research
component applied a three-round Delphi survey of the
fifty District Directors. In order to draw these
various elements together, a professional development
training policy designed to benefit present and
future District Directors of the BMA was developed.