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Fresh out of the Army in 1989, the author started at the ground floor of retail security and worked himself into a multi-store district investigator. 100's of shoplifting detentions followed by 1000's of interviews leads to a story that is both entertaining and informational. Trained in several different forms of interview and interrogation techniques the author shares how he morphed them into successful admissions by employee suspects. A must read for anyone interested in retail security, retail management, or anyone interested in what happens after the doors close.

Produktbeschreibung
Fresh out of the Army in 1989, the author started at the ground floor of retail security and worked himself into a multi-store district investigator. 100's of shoplifting detentions followed by 1000's of interviews leads to a story that is both entertaining and informational. Trained in several different forms of interview and interrogation techniques the author shares how he morphed them into successful admissions by employee suspects. A must read for anyone interested in retail security, retail management, or anyone interested in what happens after the doors close.
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