Gini Graham Scott

A Survival Guide to Managing Employees from Hell

Handling Idiots, Whiners, Slackers, and Other Workplace Demons

• Broschiertes Buch

Produktbeschreibung

From whiners and wastrels to the needy and nefarious, this helpful and humorous guide gives you the tools you need to handle any type of difficult employee.

All managers get saddled with "problem" employees from time to time, but what sets great managers apart is how they deal with them. Drawing from real-life stories, A Survival Guide to Managing Employees from Hell provides you with practical advice for handling a wide range of difficult types, including:
The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doingThe Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyoneThe Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-timeI've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues
Author Gini Graham Scott's advicesprings largely from common sense, acknowledging there isn't just one way to handle a difficult worker. For any manger or supervisor looking for tips on effectively managing troublesome workers, look no further than A Survival Guide to Managing Employees from Hell.

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Produktdetails

• Verlag: AMACOM / McGraw-Hill Professional
• SPE
• Seitenzahl: 242
• Erscheinungstermin: 19. März 2010
• Englisch
• Abmessung: 229mm x 152mm x 14mm
• Gewicht: 362g
• ISBN-13: 9780814474082
• ISBN-10: 081447408X
• Artikelnr.: 20932948

Autorenporträt

GINI GRAHAM SCOTT, Ph.D., J.D., is a nationally known writer, consultant, speaker, and seminar leader, specializing in business and work relationships, professional and personal development, social trends, and popular culture. She has published over 50 books with major publishers. She has worked with dozens of clients on memoirs, self-help, popular business books, and film scripts. Writing samples are at www.ginigrahamscott.com and www.changemakerspublishingandwriting.com. She is a Huffington Post regular columnist, commenting on social trends, business, and everyday life at www.huffingtonpost.com/gini-graham-scott. She is the founder of Changemakers Publishing, featuring books on work, business, psychology, social trends, and self-help. It has published over 150 print, e-books, and audiobooks. She has licensed several dozen books for foreign sales, including the UK, Russia, Korea, Spain, and Japan. She has received national media exposure for her books, including appearances on Good Morning America, Oprah, and CNN. Her books on business relationships and professional development include: Mind Power: Picture Your Way to Success ) The Empowered Mind: How to Harness the Force Within You Affirmations Turn Your Dreams into Reality Resolving Conflict ( Scott is also active in a number of community and business groups, including the Lafayette, Pleasant Hill, and Danville Chambers of Commerce. She is a graduate of the prestigious Leadership Contra Costa program, is a member of two B2B groups in Danville and Walnut Creek, and a BNI member. She is the organizer of six Meetup groups in the film and publishing industries with over 5000 members in Los Angeles and the San Francisco Bay Area. She does workshops and seminars on the topics of her books. She received her Ph.D. from the University of California, Berkeley, and her J.D. from the University of San Francisco Law School. She has received several MAs at Cal State University, East Bay, including her latest in Communication.