Adaptation of Business Processes in SMEs - Ehrlich, Donna
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Small and medium enterprises contribute significantly to an economy. With the growth of Internet and related communication technologies, many small and medium enterprises are trying to integrate their strategies and business processes with other firms in the supply chain. The goal of this book is to study the adaptation of a small/medium enterprise to changes in the environment. Specifically, adaptation of internal business processes within the small/medium enterprise embedded in a manufacturing supply chain is studied. A case study method was used within a grounded theory framework so that…mehr

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Produktbeschreibung
Small and medium enterprises contribute significantly to an economy. With the growth of Internet and related communication technologies, many small and medium enterprises are trying to integrate their strategies and business processes with other firms in the supply chain. The goal of this book is to study the adaptation of a small/medium enterprise to changes in the environment. Specifically, adaptation of internal business processes within the small/medium enterprise embedded in a manufacturing supply chain is studied. A case study method was used within a grounded theory framework so that the continuous interplay between data collection and analysis of each phase helps inductive theory discovery. The findings suggest that while the SME actively adapts their internal processes, it also seeks to minimize dependence on a few large customers by diversifying customer base. This process increases costs to the SME, thus this study explored why the SME strived for a diversified customer base. The SME, which is the subject study, used Long Term Agreements with its key partners.
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Autorenporträt
Donna M. Ehrlich, Ph.D .: Estudió en la Escuela de Graduados en Sistemas de Información de la Universidad Nova Southeastern. Director y Profesor Asociado de Negocios en College of Saint Mary.