James Cole

Adventures in AI-Powered CX Management

Unlock the Power of AI to Transform Your Customer Experience

• Broschiertes Buch

Produktbeschreibung

Transform your customer experience with AI! Adventures in AI-Powered CX Management combines storytelling and practical insights to show how AI can revolutionize CX strategies. Meeting customer expectations is no longer enough-you need to redefine them. In Adventures in AI-Powered CX Management, follow the CX team at Big Box Inc. as they embark on a journey to transform their customer experience strategy with the help of AI. From reducing churn and enhancing personalization to streamlining omnichannel interactions, this book takes you inside real-world challenges and innovative solutions. Guided by Elliot, their AI tool, the team learns how to harness AI to: * Predict and prevent customer churn. * Deliver personalized, proactive engagement. * Create seamless omnichannel journeys. * Build long-term loyalty with data-driven insights. Each chapter includes actionable advice, implementation steps, and potential pitfalls to help you apply these lessons in your organization. Whether you're a CX manager, business leader, or AI enthusiast, this book provides the tools you need to create exceptional customer experiences. Take the first step in your AI-powered CX journey today!

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Produktdetails

• Verlag: Amazon Digital Services LLC - Kdp
• Seitenzahl: 194
• Erscheinungstermin: 20. November 2024
• Englisch
• Abmessung: 229mm x 152mm x 10mm
• Gewicht: 268g
• ISBN-13: 9798300705657
• Artikelnr.: 72235613