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The underlying principle of this book is the African philosophy of Ubuntu, acting as a guide for developing empathic products and services. It makes the case that empathy is the key to any successful product and service design project and enables designers to make wise design choices that align with users' demands.

Produktbeschreibung
The underlying principle of this book is the African philosophy of Ubuntu, acting as a guide for developing empathic products and services. It makes the case that empathy is the key to any successful product and service design project and enables designers to make wise design choices that align with users' demands.
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Autorenporträt
Richie Moalosi is Professor of Industrial Design at the University of Botswana. His research interests include design and culture, design research, design for sustainability, and social innovation. He is a member of the Institute of Engineering Designers, Pan Afrikan Design Institute, and Africa Design (Chapter of the Design Society). Yaone Rapitsenyane is the Head of the Department of Industrial Design and Technology at the University of Botswana. He is also a service designer and a lecturer in sustainable design. His research interests include developing sustainable business models for SMEs and developing Sustainable Product-Service System curricula for African universities.