Analysing Student Feedback in Higher Education
Using Text-Mining to Interpret the Student Voice
Herausgeber: Zaitseva, Elena; Santhanam, Elizabeth; Tucker, Beatrice
Analysing Student Feedback in Higher Education
Using Text-Mining to Interpret the Student Voice
Herausgeber: Zaitseva, Elena; Santhanam, Elizabeth; Tucker, Beatrice
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Analysing Student Feedback in Higher Education provides an in-depth analysis of 'mining' student feedback that goes beyond numerical measures of student satisfaction or engagement.
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Analysing Student Feedback in Higher Education provides an in-depth analysis of 'mining' student feedback that goes beyond numerical measures of student satisfaction or engagement.
Produktdetails
- Produktdetails
- Verlag: Taylor & Francis Ltd (Sales)
- Seitenzahl: 222
- Erscheinungstermin: 30. Dezember 2021
- Englisch
- Abmessung: 234mm x 156mm x 14mm
- Gewicht: 513g
- ISBN-13: 9780367678388
- ISBN-10: 0367678381
- Artikelnr.: 62570293
- Verlag: Taylor & Francis Ltd (Sales)
- Seitenzahl: 222
- Erscheinungstermin: 30. Dezember 2021
- Englisch
- Abmessung: 234mm x 156mm x 14mm
- Gewicht: 513g
- ISBN-13: 9780367678388
- ISBN-10: 0367678381
- Artikelnr.: 62570293
Elena Zaitseva is the Academic Research and Development Officer at the Teaching and Learning Academy, Liverpool John Moores University, UK. Beatrice Tucker is the Evaluation Lead for the School of Medicine, University of Western Australia. Elizabeth Santhanam is an Associate Professor and Evaluation Coordinator in the Learning and Teaching Centre, Australian Catholic University.
Preface
1. Discovering student experience: beyond numbers through words
Elena Zaitseva, Elizabeth Santhanam and Beatrice Tucker
Part I. Exploring collective student voice: approaches, tools and
institutional insights
2. Automating insights: Analysing the National Student Survey data using
NVivo
Steve Wright
3. You articulate, we implement - adding constructive feedback coaching and
automated text analysis in the course evaluation loop
Yao WU and Graham Dawson
4. Using Structural Topic Modelling to Estimate Gender Bias in Student
Evaluations of Teaching
Marshall A. Taylor, Ya Su, Kevin Barry and Sarah A. Mustillo
Part II. Listening to diversity of student voices
5. Guiding institutional analysis of diversity with coded comments
Jason Leman
6. Can you hear me now? Unmuting diverse student voices in Irish higher
education
Angela Short
7. One voice? Investigating diversity in written student feedback
Natalie Holland and Elena Zaitseva
Part III. Looking across the student journey
8. Can text analytics improve prospective student engagement?
Robert Downie and Michel Rivard
9. Mining Employability Narratives - from Semantic Analysis to
Institutional Strategy
Elena Zaitseva and Chris Finn
10. Accessing the student voice: Australia's CEQuery project
Geoff Scott
Part IV. Informing actionable insights and ethical approaches to decision
making
11. From anonymous student feedback to impactful strategies for
institutional direction
Elizabeth Santhanam, Bernardine Lynch, Jeffrey Jones and Justin Davis
12. Supporting practical use and understanding of student evaluations of
teaching through text analytics design, policies, and practices
Gregory Hum, Brad Wuetherick and Yeona Jang
13. Freeing the free-text comment: exploring ethical text mining in the
higher education sector
Jill R D MacKay
14. Future directions and challenges in text analytics
Beatrice Tucker, Elizabeth Santhanam and Elena Zaitseva
1. Discovering student experience: beyond numbers through words
Elena Zaitseva, Elizabeth Santhanam and Beatrice Tucker
Part I. Exploring collective student voice: approaches, tools and
institutional insights
2. Automating insights: Analysing the National Student Survey data using
NVivo
Steve Wright
3. You articulate, we implement - adding constructive feedback coaching and
automated text analysis in the course evaluation loop
Yao WU and Graham Dawson
4. Using Structural Topic Modelling to Estimate Gender Bias in Student
Evaluations of Teaching
Marshall A. Taylor, Ya Su, Kevin Barry and Sarah A. Mustillo
Part II. Listening to diversity of student voices
5. Guiding institutional analysis of diversity with coded comments
Jason Leman
6. Can you hear me now? Unmuting diverse student voices in Irish higher
education
Angela Short
7. One voice? Investigating diversity in written student feedback
Natalie Holland and Elena Zaitseva
Part III. Looking across the student journey
8. Can text analytics improve prospective student engagement?
Robert Downie and Michel Rivard
9. Mining Employability Narratives - from Semantic Analysis to
Institutional Strategy
Elena Zaitseva and Chris Finn
10. Accessing the student voice: Australia's CEQuery project
Geoff Scott
Part IV. Informing actionable insights and ethical approaches to decision
making
11. From anonymous student feedback to impactful strategies for
institutional direction
Elizabeth Santhanam, Bernardine Lynch, Jeffrey Jones and Justin Davis
12. Supporting practical use and understanding of student evaluations of
teaching through text analytics design, policies, and practices
Gregory Hum, Brad Wuetherick and Yeona Jang
13. Freeing the free-text comment: exploring ethical text mining in the
higher education sector
Jill R D MacKay
14. Future directions and challenges in text analytics
Beatrice Tucker, Elizabeth Santhanam and Elena Zaitseva
Preface
1. Discovering student experience: beyond numbers through words
Elena Zaitseva, Elizabeth Santhanam and Beatrice Tucker
Part I. Exploring collective student voice: approaches, tools and
institutional insights
2. Automating insights: Analysing the National Student Survey data using
NVivo
Steve Wright
3. You articulate, we implement - adding constructive feedback coaching and
automated text analysis in the course evaluation loop
Yao WU and Graham Dawson
4. Using Structural Topic Modelling to Estimate Gender Bias in Student
Evaluations of Teaching
Marshall A. Taylor, Ya Su, Kevin Barry and Sarah A. Mustillo
Part II. Listening to diversity of student voices
5. Guiding institutional analysis of diversity with coded comments
Jason Leman
6. Can you hear me now? Unmuting diverse student voices in Irish higher
education
Angela Short
7. One voice? Investigating diversity in written student feedback
Natalie Holland and Elena Zaitseva
Part III. Looking across the student journey
8. Can text analytics improve prospective student engagement?
Robert Downie and Michel Rivard
9. Mining Employability Narratives - from Semantic Analysis to
Institutional Strategy
Elena Zaitseva and Chris Finn
10. Accessing the student voice: Australia's CEQuery project
Geoff Scott
Part IV. Informing actionable insights and ethical approaches to decision
making
11. From anonymous student feedback to impactful strategies for
institutional direction
Elizabeth Santhanam, Bernardine Lynch, Jeffrey Jones and Justin Davis
12. Supporting practical use and understanding of student evaluations of
teaching through text analytics design, policies, and practices
Gregory Hum, Brad Wuetherick and Yeona Jang
13. Freeing the free-text comment: exploring ethical text mining in the
higher education sector
Jill R D MacKay
14. Future directions and challenges in text analytics
Beatrice Tucker, Elizabeth Santhanam and Elena Zaitseva
1. Discovering student experience: beyond numbers through words
Elena Zaitseva, Elizabeth Santhanam and Beatrice Tucker
Part I. Exploring collective student voice: approaches, tools and
institutional insights
2. Automating insights: Analysing the National Student Survey data using
NVivo
Steve Wright
3. You articulate, we implement - adding constructive feedback coaching and
automated text analysis in the course evaluation loop
Yao WU and Graham Dawson
4. Using Structural Topic Modelling to Estimate Gender Bias in Student
Evaluations of Teaching
Marshall A. Taylor, Ya Su, Kevin Barry and Sarah A. Mustillo
Part II. Listening to diversity of student voices
5. Guiding institutional analysis of diversity with coded comments
Jason Leman
6. Can you hear me now? Unmuting diverse student voices in Irish higher
education
Angela Short
7. One voice? Investigating diversity in written student feedback
Natalie Holland and Elena Zaitseva
Part III. Looking across the student journey
8. Can text analytics improve prospective student engagement?
Robert Downie and Michel Rivard
9. Mining Employability Narratives - from Semantic Analysis to
Institutional Strategy
Elena Zaitseva and Chris Finn
10. Accessing the student voice: Australia's CEQuery project
Geoff Scott
Part IV. Informing actionable insights and ethical approaches to decision
making
11. From anonymous student feedback to impactful strategies for
institutional direction
Elizabeth Santhanam, Bernardine Lynch, Jeffrey Jones and Justin Davis
12. Supporting practical use and understanding of student evaluations of
teaching through text analytics design, policies, and practices
Gregory Hum, Brad Wuetherick and Yeona Jang
13. Freeing the free-text comment: exploring ethical text mining in the
higher education sector
Jill R D MacKay
14. Future directions and challenges in text analytics
Beatrice Tucker, Elizabeth Santhanam and Elena Zaitseva