N. I. Fisher

Analytics for Leaders

• Gebundenes Buch

Produktbeschreibung

Practical introduction to a novel system of performance measurement for a variety of enterprises, written for practitioners and students alike.

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Produktdetails

• Verlag: Cambridge University Press
• Seitenzahl: 244
• Erscheinungstermin: 18. Januar 2019
• Englisch
• Abmessung: 235mm x 157mm x 18mm
• Gewicht: 480g
• ISBN-13: 9781107045569
• ISBN-10: 1107045568
• Artikelnr.: 39490602

Autorenporträt

N. I. Fisher is the founder of ValueMetrics Australia, an enterprise that carries out research and consulting primarily in the area of performance measurement. Dr Fisher carries out R&D projects around the world, with particular emphasis on improving quantitative reports to boards and top management. His more recent work has focused on measuring research quality and measurement of public policy. He is also a Visiting Professor of Statistics at the University of Sydney.

Inhaltsangabe

Preface
1. How's your due diligence?
2. Introduction to the system
3. A framework for performance measurement
4. What is stakeholder value?
5. Adding value for customers
6. Adding value for people
7. Adding value for partners
8. Adding value for the community
9. Adding value for the owners
10. What to report and how to report it
11. How to get started
12. The performance measurement framework: assessment and adoption
13. Practical aspects of managing stakeholder value
14. Performance measurement for small and medium enterprises
15. Appendix: don't be fooled by statistics
Index.