Andere Kunden interessierten sich auch für
![Assessment Of Tax Evasion Risks Of Tax Payers]( "Assessment Of Tax Evasion Risks Of Tax Payers")
Assessment Of Tax Evasion Risks Of Tax Payers16,99 €![Assessment Of Business Income Taxpayers¿ Satisfaction]( "Assessment Of Business Income Taxpayers¿ Satisfaction")
Assessment Of Business Income Taxpayers¿ Satisfaction32,99 €![Tax Management and Service Delivery to Community in Kole-District Local Government]( "Tax Management and Service Delivery to Community in Kole-District Local Government")
Tax Management and Service Delivery to Community in Kole-District Local Government27,95 €![Assessing Tax Morale and Tax Compliance Perceptions of Tax payers]( "Assessing Tax Morale and Tax Compliance Perceptions of Tax payers")
Assessing Tax Morale and Tax Compliance Perceptions of Tax payers32,99 €![The effects of standard assessments of income tax on SMS tax payers]( "The effects of standard assessments of income tax on SMS tax payers")
The effects of standard assessments of income tax on SMS tax payers32,99 €![Assessment Of Fiscal Cash Register Machine On The Collection Of Vat.]( "Assessment Of Fiscal Cash Register Machine On The Collection Of Vat.")
Assessment Of Fiscal Cash Register Machine On The Collection Of Vat.32,99 €![Contribution of assessment tax on Kalmunai municipality¿s expenditure]( "Contribution of assessment tax on Kalmunai municipality¿s expenditure")
Contribution of assessment tax on Kalmunai municipality¿s expenditure23,99 €
This study focused on the Assessment of Large Taxpayers' Satisfaction with tax service delivery. The main objective of this study was to assess the relation of large taxpayers' satisfaction with tax service provision of the Branch Office. To achieve the objective, the mixed research approach was employed and sample data was collected from 298 large taxpayers' by survey method via questionnaire and in-depth interview. Quantitative data was analyzed by using descriptive and inferential analysis and thus, non-parametric statistical test was used to test the hypotheses. The concurrent triangulation design was used to counter balance quantitative and qualitative data results of the study. The result of the study revealed that service quality dimensions, service delivery dimensions and complaints handling mechanisms have significant and positive correlation with large taxpayers' satisfaction. Finally, a due attention should be given to service quality dimensions, complaint handling system and service delivery dimensions to increase large taxpayers' satisfaction level in the branch office.