19,99 €
inkl. MwSt.
Versandfertig in über 4 Wochen
10 °P sammeln
Andere Kunden interessierten sich auch für
![A Humorous Account of America's Past]( "A Humorous Account of America's Past")
A Humorous Account of America's Past38,99 €![Understanding Smart Procurement in the Ministry of Defence]( "Understanding Smart Procurement in the Ministry of Defence")
Understanding Smart Procurement in the Ministry of Defence141,99 €![Tendering and Negotiating MoD Contracts]( "Tendering and Negotiating MoD Contracts")
Tendering and Negotiating MoD Contracts192,99 €![Wasting America's Future]( "Wasting America's Future")
Wasting America's Future17,99 €![The Case for Human Factors in Industry and Government]( "The Case for Human Factors in Industry and Government")
The Case for Human Factors in Industry and Government24,99 €![Reflecting on America's First Black President]( "Reflecting on America's First Black President")
Reflecting on America's First Black President23,99 €![A Humorous Account of America's Past]( "A Humorous Account of America's Past")
A Humorous Account of America's Past24,99 €
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.