Balanced Scorecard (BSC): Does It Really Matter in Malaysian SME?
Etienne Lee
Broschiertes Buch

Balanced Scorecard (BSC): Does It Really Matter in Malaysian SME?

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This study is to investigate the perceived importance of Balanced Scorecard (BSC) implementation of Malaysian Small and Medium Enterprises (SMEs) in the context of managers or top management. This research employed sample from selected region in Malaysia such as Penang, Selangor, Kuala Lumpur as well as Kuching in Sarawak in the sector of SME mainly on manufacturing and services sectors. Descriptive statistic, mean score, reliability analysis, Kendall's Tau-B correlation and one-way ANOVA were used in the paper to see the perceived importance of the BSC implementation in Malaysian SMEs. The re...