Basics of CRM for an Entrepreneur - Jain, Trilok Kumar
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n today's fast-evolving business environment, customer relationships are at the heart of every successful venture. For entrepreneurs, understanding the dynamics of Customer Relationship Management (CRM) is no longer a luxury-it is an absolute necessity. Whether you're a small business owner, a startup founder, or someone looking to refine your business strategies, mastering CRM can unlock the full potential of your enterprise. This book, Basics of CRM for an Entrepreneur: Fundamentals, Terms, and Applications, is designed to serve as your comprehensive guide to this critical field. we've…mehr

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n today's fast-evolving business environment, customer relationships are at the heart of every successful venture. For entrepreneurs, understanding the dynamics of Customer Relationship Management (CRM) is no longer a luxury-it is an absolute necessity. Whether you're a small business owner, a startup founder, or someone looking to refine your business strategies, mastering CRM can unlock the full potential of your enterprise. This book, Basics of CRM for an Entrepreneur: Fundamentals, Terms, and Applications, is designed to serve as your comprehensive guide to this critical field. we've compiled 200 essential CRM terms and fundamental concepts that will serve as a solid foundation for your learning. These terms and concepts have been carefully selected to give you a well-rounded understanding of the CRM landscape. Whether you're encountering CRM terminology for the first time or looking to reinforce your existing knowledge, you will find clear, concise definitions and explanations that demystify this critical business area.Beyond theory, this book also offers 50 practical CRM applications and online resources, ensuring that you can easily implement what you learn in real-world scenarios.
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