Carol Lehman, Debbie DuFrene

BCOM7 (with CourseMate, 1 term (6 months) Printed Access Card), m. Buch, m. Online-Zugang; .

Mit Online-Zugang

• Audio CD mit DVD

Produktdetails

• Verlag: Cengage Learning EMEA / South Western College
• 7. Aufl.
• Seitenzahl: 304
• Erscheinungstermin: 14. August 2015
• Englisch
• Abmessung: 276mm x 216mm x 17mm
• Gewicht: 839g
• ISBN-13: 9781305401938
• ISBN-10: 130540193X
• Artikelnr.: 41121725

Autorenporträt

Lehman, Carol§Dr. Carol Lehman is a professor emerita in the Management and Information Systems Department at Mississippi State University, an AACSB-accredited school. She has more than 25 years of experience teaching business communication. Dr. Lehman earned a bachelor's and master's degrees in business education from the University of Southern Mississippi, and her doctorate from the University of Arkansas. Dr. Lehman has taught organizational communication, a core requirement for all business majors, and an MBA-level multimedia presentations course. She is a frequent presenter at the national and regional meetings of the Association for Business Communication (ABC). She and Dr. DuFrene sponsor the Meada Gibbs Outstanding Teacher Award for ABC. Her consulting and training activities for industry have focused on multimedia development, business presentations and written communication.

DuFrene, Debbie§Dr. Debbie DuFrene is an associate dean of the Rusche College of Business at Stephen F. Austin State University, an AACSB-accredited school. She has more than 25 years of experience teaching business communication, including 20 years at Stephen F. Austin. Dr. DuFrene earned her bachelor's and master's degrees in business education from Nicholls State University and her doctorate from the University of Houston. She serves on the international board of directors for the Association for Business Communication and has been a business communication consultant to various organizations from the business, industry and education sectors. She and Dr. Lehman sponsor the Meada Gibbs Outstanding Teacher Award for the Association for Business Communication (ABC).

Inhaltsangabe

Part I: COMMUNICATIONS FOUNDATIONS. 1. Establishing a Framework for Business Communication. 2. Focusing on Interpersonal and Group Communication. Part II: COMMUNICATION ANALYSIS. 3. Planning and Decision Making. 4. Preparing Written Messages. Part III: COMMUNICATION THROUGH VOICE, ELECTRONIC, AND WRITTEN MESSAGES. 5. Communicating Electronically. 6. Delivering Good- and Neutral-News Messages. 7. DELIVERING Bad News Messages. 8. Delivering Persuasive Messages. Part IV: COMMUNICATION THROUGH REPORTS AND BUSINESS PRESENTATIONS. 9. Understanding the Report Process and Research Methods. 10. Managing Data and Using Graphics. 11. Organizing and Preparing Reports and Proposals. 12. Designing and Delivering Business Presentations. Part V: COMMUNICATION FOR EMPLOYMENT. 13. Preparing Résumés and Application Messages. 14. Interviewing for a Job and Preparing Employment Messages.