Best Practices: Difficult People - Hoover, John
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Every office has someone who's no fun to be around. But getting along with that person?and managing them effectively?can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: * Recognize why and when people act out * Identify different types of difficult people * Cope with difficult behavior * Get the most out of trouble employees * Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and…mehr

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Produktbeschreibung
Every office has someone who's no fun to be around. But getting along with that person?and managing them effectively?can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: * Recognize why and when people act out * Identify different types of difficult people * Cope with difficult behavior * Get the most out of trouble employees * Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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Autorenporträt
Llorenç Bonet has contributed to various magazines, publications, and exhibitions on art and architecture. He lives in Barcelona, Spain.