Beyond Knowledge Management
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This concise and easy-to-read book examines 10 areas where Knowledge Management can help an organization gain a competitive advantage. Each chapter opens with an introduction to one of these promising areas, followed by case studies from industry, government, and not-for-profits. The case studies demonstrate how leaders at organizations such as The Coca-Cola Company, e-Bay, PricewaterhouseCoopers, University of Maryland University College, Northrop Grumman, and the U.S. Department of Health and Human Services have used the concepts discussed to improve decision making.

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Produktbeschreibung
This concise and easy-to-read book examines 10 areas where Knowledge Management can help an organization gain a competitive advantage. Each chapter opens with an introduction to one of these promising areas, followed by case studies from industry, government, and not-for-profits. The case studies demonstrate how leaders at organizations such as The Coca-Cola Company, e-Bay, PricewaterhouseCoopers, University of Maryland University College, Northrop Grumman, and the U.S. Department of Health and Human Services have used the concepts discussed to improve decision making.
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Autorenporträt
Dr. Jay Liebowitz is the Orkand Endowed Chair of Management and Technology in the Graduate School of Management & Technology at the University of Maryland University College (UMUC). He previously served as a professor in the Carey Business School at Johns Hopkins University. He is ranked one of the top 10 knowledge management researchers/practitioners out of 11,000 worldwide, and was ranked number two worldwide in knowledge management strategy according to the January 2010 Journal of Knowledge Management. At Johns Hopkins University, he was the founding program director for the Graduate Certificate in Competitive Intelligence and the capstone director of the MS-Information and Telecommunications Systems for Business Program, where he engaged over 30 organizations in industry, government, and not-for-profits in capstone projects. Prior to joining Hopkins, Dr. Liebowitz was the first knowledge management officer at NASA Goddard Space Flight Center. Before NASA, Dr. Liebowitz was the Robert W. Deutsch Distinguished Professor of Information Systems at the University of Maryland-Baltimore County, Professor of Management Science at George Washington University, and Chair of Artificial Intelligence at the U.S. Army War College. Dr. Liebowitz is the founder and editor-in-chief of Expert Systems with Applications: An International Journal (published by Elsevier), which was ranked number one worldwide in the operations research/management science category according to the 2008 Thomson Impact Factors. He is a Fulbright Scholar, IEEE-USA Federal Communications Commission Executive Fellow, and Computer Educator of the Year (International Association for Computer Information Systems (IACIS)). In 2011, the annual Jay Liebowitz Outstanding Student Research Award was established through IACIS. He has published over 40 books and myriad journal articles on knowledge management, intelligent systems, and IT management. His most recent books are Knowledge Retention: Strategies and Solutions (Taylor & Francis, 2009), Knowledge Management in Public Health (Taylor & Francis, 2010), and Knowledge Management and E-Learning (Taylor & Francis, 2011). He has lectured and consulted worldwide.