Erik Nagel

Beyond No

Harnessing the Power of Resistance for Positive Organizational Growth

• Gebundenes Buch

Produktbeschreibung

Transform organizational resistance from an inconvenience into a competitive advantage Beyond No: Harnessing the Power of Resistance for Positive Organizational Growth is a groundbreaking new take on the transformative power of taking a close look at resistance to change and examining its root causes. In the book, change management and leadership expert Erik Nagel walks you through how to transform organizational resistance to change from an annoyance into a powerful resource, capable of highlighting critical issues that demand to be addressed. With case studies and examples from a wide variety of business leaders, you'll discover how to react when you encounter resistance. You'll also discover strategies you can implement immediately for understanding and managing that resistance to help drive change and facilitate a good relationship with your employees. From the explanatory models behind resistance to common mistakes made by leaders who encounter it, this book describes hands-on steps you can take to turn resistance into an enduring competitive advantage. Representing a startlingly insightful new perspective on an age-old business problem, Beyond No will earn a spot in the libraries of managers, executives, founders, entrepreneurs, project managers, and other business leaders.

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Produktdetails

• Verlag: John Wiley & Sons Inc
• Seitenzahl: 256
• Erscheinungstermin: 11. Februar 2025
• Englisch
• Abmessung: 237mm x 164mm x 30mm
• Gewicht: 518g
• ISBN-13: 9781394303779
• ISBN-10: 1394303777
• Artikelnr.: 71247320

Autorenporträt

ERIK NAGEL, PhD, is a professor and Vice Director of the Lucerne School of Business and Co-Institute Director of the Institute for Management and Regional Economics IBR. He researches and teaches leadership, change management, resistance, cultural change, and organizational consulting.

Inhaltsangabe

Introduction 1
Overview: Chapters 1-7 3
Chapter 1 Resistance: An Everyday Exception 5
1.1 Managers Tell Their Stories 7
1.2 The Word "Resistance" 8
1.3 Resistance: Burden or Resource? 11
1.4 Resistance Is Part of Everyday Life 13
1.5 The Winds of Resistance Blow from All Directions 14
1.6 The Zone of Uncertainty 16
Summary 18
Chapter 2 Overt Resistance 21
2.1 Resistance as an Emphatically Expressed Demand 22
2.2 Resistance as an Open and Endless Power Struggle 37
2.3 Resistance as Whistleblowing 48
2.4 Resistance as Organized Industrial Action 55
Summary 60
Chapter 3 Covert Resistance 61
3.1 Resistance as Humor 67
3.2 Resistance as Cynical Distancing 77
3.3 Resistance Between Submissive Overfulfillment and Subtle Refusal 83
3.4 Resistance as a Game of Rivalry 87
3.5 Resistance as Personal Rejection 91
3.6 Resistance as Willful Damage to the Organization 95
Summary 104
Chapter 4 Repressed Resistance 105
Summary 111
Chapter 5 Shortcut Assumptions That Lead to a Dead End 113
5.1 "People Are the Problem" 118
5.2 "One Third Is Always Against It Anyway" 127
5.3 "Where I Am, There Is Reason" 130
5.4 "Thinking at the Top, Doing at the Bottom" 137
5.5 "Management Must Fight the Inertia of the Organization" 141
5.6 Reflecting Instead of Taking Shortcuts 146
Summary 149
Chapter 6 What Is Behind Resistance: Explanatory Models 151
6.1 Resistance from the Perspective of Psychology 153
6.2 Resistance Arising Between People 158
6.3 Resistance to Control and Appropriation by the Organization 171
6.4 Resistance Due to Cultural Routines Within the Organization 180
Summary 189
Chapter 7 Leadership: The Art of Dealing Productively with Resistance 191
7.1 Four Leadership Principles 193
7.2 The Four Leadership Principles Illustrated by a Specific Case 203
7.3 Artfully Confronting Resistance 207
7.4 Artfully Evoking Resistance 217
7.5 Artfulness and Resistance: A Final Reflection 221
Summary 222
Sources 225
Literature 225
Web Links 231
Acknowledgments 233
About the Author 235
Index 237