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This resource analyzes common sources of conflict between faculty and administrators and presents a wealth of strategies for improving communication, ultimately enhancing organizational effectiveness and institutional performance.

Produktbeschreibung
This resource analyzes common sources of conflict between faculty and administrators and presents a wealth of strategies for improving communication, ultimately enhancing organizational effectiveness and institutional performance.
Autorenporträt
James L. Bess is Professor Emeritus at New York University, USA. Jay R. Dee is Associate Professor of Higher Education and Director of the Higher Education Doctoral Program at the University of Massachusetts, Boston, USA.