Bringing Peace Into the Room

How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution
Herausgeber: Bowling, Daniel; Hoffman, David

• Gebundenes Buch

Produktbeschreibung

This is the first book to address exclusively the most important factor in successful dispute resolution: the personal qualities of the conflict resolution professional, the mediator, arbitrator, neutral, organizational consultant, or therapist who must intervene in any kind of problem at work or at home.

---

Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: John Wiley & Sons Inc
• Seitenzahl: 310
• Erscheinungstermin: 30. September 2003
• Englisch
• Abmessung: 235mm x 157mm x 24mm
• Gewicht: 584g
• ISBN-13: 9780787968502
• ISBN-10: 0787968501
• Artikelnr.: 21144868

Autorenporträt

Daniel Bowling is an attorney, mediator, mediator trainer, and the director of the Washington, D.C. office of Resolve, Inc., a public policy consensus building organization. He was the first CEO of ACR (The Association for Conflict Resolution), the executive director of SPIDR (Society of Professionals in Dispute Resolution), and cofounder of the Lowcountry Mediation Network, the first mediation organization in South Carolina. David A. Hoffman is an attorney, mediator, and arbitrator at the Boston Law Collaborative, LLC, a multi-disciplinary firm devoted to conflict resolution and the practice of collaborative law. He is chair-elect of the American Bar Association Section of Dispute Resolution and has taught mediation, negotiation, and family law at Northeastern University Law School and Harvard Law School.

Inhaltsangabe

Introduction (Daniel Bowling and David A. Hoffman).
1. Bringing Peace into the Room: The Personal Qualities of the Mediator and
Their Impact on the Mediation (Daniel Bowling and David A. Hoffman).
2. What Are the Personal Qualities of the Mediator? (Kenneth Cloke).
3. Unintentional Excellence: An Exploration of Mastery and Incompetence
(Peter S. Adler).
4. Managing the Natural Energy of Conflict: Mediators, Tricksters, and the
Constructive Uses of Deception (Robert D. Benjamin).
5. Trickster, Mediator's Friend (Michelle LeBaron).
6. Emotionally Intelligent Mediation: Four Key Competencies (Marvin E.
Johnson, Stewart Levine, and Lawrence R. Richard).
7. Paradoxes of Mediation (David A. Hoffman).
8. Mediation and the Culture of Healing (Lois Gold).
9. Creating Sacred Space: Toward a Second-Generation Dispute Resolution
Practice (Sara Cobb).
10. The Personal Qualities of the Mediator: Taking Time for Reflection and
Renewal (Jonathan W. Reitman, Esq.).
11. Style and the Family Mediator (Donald T. Saposnek).
12. Tears (David A. Hoffman).
13. Mindfulness Meditation and Mediation: Where the Transcendent Meets the
Familiar (Daniel Bowling).
Suggestions for Further Reading.
Notes.
The Contributors.
Index.