Covers the underpinning knowledge and understanding for all core, mandatory and optional units for the Award and Certificate and all core and mandatory units for the Extended Certificate. The attractive, accessible layout is packed with learning features, which draw out key points and bring topics to life. Provides support and practice for learners as they work towards the Award, Certificate, Extended Certificate. Units include plenty of activities and assessment guidance to help learners achieve their potential. Case Studies reflect the work-related nature of the qualification, so that learners are more able to put theory into practice in real-world settings. Assessment activities will help learners to achieve their potential in internally-assessed units and support external assessment.