Building a Culture of Ownership in Healthcare: The Invisible Architecture of Core Values, Attitude, and Self-Empowerment - Tye, Joe; Dent, Bob
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Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization's invisible architecture-a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude-is no less important than its visible architecture. Further, they assert that culture will not change unless people change, and people will not change unless they are inspired to do so and given the right tools. This fully updated second edition of Building a Culture of Ownership in Healthcare takes readers on a journey from…mehr

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Produktbeschreibung
Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization's invisible architecture-a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude-is no less important than its visible architecture. Further, they assert that culture will not change unless people change, and people will not change unless they are inspired to do so and given the right tools. This fully updated second edition of Building a Culture of Ownership in Healthcare takes readers on a journey from accountability to ownership-providing a proven model, strategies, and practical solutions to help improve organizational culture in the healthcare setting. Learn how investing in your organization and your people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and financial outcomes. New to this edition: • Expanded coverage of the importance of culture assessment, including details on the validated VCI-17 Culture Assessment Survey • A deep dive into the four dimensions of transformational leadership • New examples of values and culture in action • Updated chapter questions to facilitate discussion at the unit level
Autorenporträt
Joe Tye, MHA, MBA, is a consultant, speaker, and author on values-based leadership and cultural transformation for hospital, corporate, and association clients. His other books include The Florence Prescription: From Accountability to Ownership, All Hands on Deck: 8 Essential Lessons for Building a Culture of Ownership, and How the DAISY Foundation Has Influenced the Global Healthcare Landscape. Tye is also an Adjunct Assistant Professor in the University of Iowa College of Public Health's Department of Health Management and Policy.He created The Twelve Core Action Values, a course on values-based life and leadership skills. Before founding Values Coach, Tye was Chief Operating Officer for a large community teaching hospital. On the volunteer front, he was founding President of the Association of Air Medical Services and a leading activist fighting against unethical tobacco industry marketing practices. He and his wife Sally have two adult children and live on a small farmstead in Iowa; their second home is a tent in the Grand Canyon.