Produktbild: Building the It Consulting Practice

Building the It Consulting Practice

66,99 €

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

30.09.2002

Verlag

John Wiley & Sons Inc

Seitenzahl

256

Maße (L/B/H)

28/21/1,4 cm

Gewicht

635 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-0-7879-5515-1

Beschreibung

Rezension

"...he intelligently observes his field and takes sound positions on almost everything." ( Consulting to Management , Vol 15, no. 2; 6/1/2004)

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

30.09.2002

Verlag

John Wiley & Sons Inc

Seitenzahl

256

Maße (L/B/H)

28/21/1,4 cm

Gewicht

635 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-0-7879-5515-1

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Building the It Consulting Practice
  • Acknowledgments.
     
    Preface.
     
    ONE: What Is the IT Consulting Business?
     
    The Size and Shape of the Business.
     
    The Range of Service Possibilities.
     
    Common Elements.
     
    TWO: The Structure of the Practice.
     
    Sole Proprietor.
     
    Partnership.
     
    Corporation.
     
    Elements in Common.
     
    Putting It All Together.
     
    Interview with Ken Taormina.
     
    THREE: The Basic Financial Model.
     
    Utilization.
     
    Rate.
     
    Fee Capacity.
     
    Measuring Performance.
     
    FOUR: Vision and Mission.
     
    Broad or Deep?
     
    Strategic Planning.
     
    The Planning Process.
     
    The Vision Thing.
     
    From Products to Services.
     
    The Lessons of Migration.
     
    FIVE: Process and Methodology.
     
    A Sales Planning Process.
     
    A Proposal Process.
     
    A Scope of Work Standard.
     
    A Stakeholder Participation Process.
     
    A Risk Analysis Process.
     
    A Project Planning Process.
     
    A Status Reporting Process.
     
    A Set of Solution-Specific Toolkits.
     
    A Change Management Process.
     
    An Issues Management Process.
     
    A Post-Project Review to Assess Customer Satisfaction and Gather Lessons.
     
    Interview with Malcolm Frank.
     
    SIX: Sales and Marketing.
     
    Challenges.
     
    The Four R's of Service Marketing.
     
    Selling the Intangible.
     
    Interview with Andrew Bibby.
     
    SEVEN: Organizational Culture.
     
    Recruiting for Attitude and Motivation.
     
    Ethics and Professional Responsibility.
     
    Accountability.
     
    Open Book Management.
     
    Coaching and Mentoring.
     
    Atmosphere.
     
    EIGHT: Consultant Development.
     
    Technical Training.
     
    Project Skills Development.
     
    Communication and Advisory Skills Development.
     
    Business Skills Development.
     
    Project Assignments.
     
    Mentoring.
     
    NINE: Growing and Improving the Firm.
     
    Growing the Firm.
     
    Improving the Firm.
     
    TEN: Conclusion.
     
    Bibliography.
     
    About the Author.
     
    Index.