T. Conti

Building Total Quality

A guide for management

• Broschiertes Buch

Produktbeschreibung

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

Produktdetails

• Verlag: Springer / Springer Netherlands
• Artikelnr. des Verlages: 978-94-010-4675-6
• Softcover reprint of the original 1st ed. 1993
• Seitenzahl: 320
• Erscheinungstermin: 3. Oktober 2013
• Englisch
• Abmessung: 235mm x 155mm x 18mm
• Gewicht: 488g
• ISBN-13: 9789401046756
• ISBN-10: 9401046751
• Artikelnr.: 39497771

Inhaltsangabe

1 Quality today.- 2 The total quality model.- 3 The model at work: improvement planning.- 4 Improvement implementation and process management.- 5 Learning to cope with change and continuous improvement: the education process.- 6 The economics of quality.- 7 Assessing company quality: self-assessment, certification and quality awards.- References.

Rezensionen

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer