Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes you beyond standard textbooks full of techniques, by showing you how to lead and gain credibility throughout the organization. It will help you with the very tricky role of working with people from the shop floor to board directors and give you the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading…mehr
Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes you beyond standard textbooks full of techniques, by showing you how to lead and gain credibility throughout the organization. It will help you with the very tricky role of working with people from the shop floor to board directors and give you the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies and practical advice will help you to become an outstanding catalyst for change.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Penny Pullan is Director of Making Projects Work. Her clients include Rolls Royce, UK Government, Skandia, PWC, Novo Nordisk, AstraZeneca, Abbott Laboratories, Cummins, Capital One, National Grid, Open University, CAFOD, Save the Children and Christian Aid. In addition, she is Senior Instructor in Business Analysis for ESI, a leading training organization. James Archer is a practicing Business Analyst. He was the UK Business Analyst of the Year in 2009, and he is currently leading work to re-design services and processes across three London boroughs. Contributors: David Baskerville, Lead Business Analyst, Barclays Bank Plc Dav Bisessar, Global Business Services, IBM Kevin Brennan, CBAP, PMP, Chief Business Analyst and Executive VP, International Institute of Business Analysis Michael Brown, Business Skills Trainer, Michael Brown Training Sarah Coleman, International Management Consultant, Business Evolution Joseph da Silva, Head of Service Design, British Gas Nick De Voil, Management Consultant and Managing Director, De Voil Consulting Simon Edwards, Business Analyst, Project and Program Manager Tamsin Fulton, Service Design Consultant, PPL Consulting Allan Kelly, Software Development, Business Strategy and Agile Practices Trainer and Consultant, Software Strategy Andrew Kendall, Customer Central Manager, Sydney Trains Emma Langman, Progression Partnership Ltd. Jake Markham, Credit Suisse Chris Matts, Risk management and Trading Systems Consultant Roger Mawle, Head of Business Analysis, ITV Kent J McDonald, Business Analysis Trainer, B2T Training Ruth Murray-Webster, Organizational Change Consultant and Managing Partner of Lucidus Consulting Ltd. John Niland, Conference Speaker and Coach, VCO Global Vanessa Randle, Graphic Recorder, thinkingvisually Ltd. Adrian Reed, Principal Consultant and Director, Blackmetric Business Solutions James Robertson, Consultant, Atlantic Systems Guild Suzanne Robertson, Principal and Founder, Atlantic Systems Guild Melanie Rose, Business Analyst Team Lead, Totaljobs Group (TJG) Kate Stuart-Cox, Founding Partner, Perspectiv Corrine Thomas, Lead Business Analysis Capability Manager, Virgin Media Andy Wilkins, Founding Partner, Perspectiv
Inhaltsangabe
About the editors About the contributors Acknowledgements Introduction PART I Leadership of self Introduction to Part I 01 Skills for business analysis James Archer Kate Stuart-Cox 02 The courage to ask John Niland 03 The business analyst as a facilitative leader James Archer 04 Communication for success Corrine Thomas Opinion piece: Are you waiting to be anointed? Joseph da Silva PART II Leadership within your project Introduction to Part II 05 Working with the project manager Suzanne Robertson 06 Dealing with difficult stakeholders Michael Brown 07 Facilitating groups and individuals Penny Pullan 08 Discovering the essence of the problem James Robertson 09 Dealing with problems Andy Wilkins 10 Visual thinking for business analysis Penny Pullan Vanessa Randle 11 Through the stage door: design thinking to refresh business analysis Tamsin Fulton 12 Business analysis, leadership, and agility Chris Matts Kent J McDonald 13 The iterative business analyst - increasing insight, reducing waste, delivering value Melanie Rose 14 Knowledge sharing and analysis with patterns Allan Kelly 15 Dealing with uncertainty Ruth Murray-Webster Penny Pullan Opinion piece: The first shoots of creativity David Baskerville PART III Leadership within your organization Introduction to Part III 16 Operating effectively as a business analyst inside an organization Simon Edwards 17 Context, climate and culture Andy Wilkins Kate Stuart-Cox 18 Global working and virtual teams Penny Pullan 19 Systems thinking for business analysts leading change Emma Langman 20 Dealing with power and politics Sarah Coleman 21 Partnering across organizations Adrian Reed 22 Strategic thinking for business analysis Dav Bisessar Opinion piece: Leading from the middle - a business analyst in television Roger Mawle PART IV Leadership in the wider world Introduction to Part IV 23 Business analysis is a leadership role Kevin Brennan 24 Becoming a thought leader Penny Pullan 25 Ethics James Archer 26 Professionalization and best practice Nick De Voil Opinion piece: Becoming the change agent Jake Markham Integrating business analysis, creativity and play Andrew Kendall Index
About the editors About the contributors Acknowledgements Introduction PART I Leadership of self Introduction to Part I 01 Skills for business analysis James Archer Kate Stuart-Cox 02 The courage to ask John Niland 03 The business analyst as a facilitative leader James Archer 04 Communication for success Corrine Thomas Opinion piece: Are you waiting to be anointed? Joseph da Silva PART II Leadership within your project Introduction to Part II 05 Working with the project manager Suzanne Robertson 06 Dealing with difficult stakeholders Michael Brown 07 Facilitating groups and individuals Penny Pullan 08 Discovering the essence of the problem James Robertson 09 Dealing with problems Andy Wilkins 10 Visual thinking for business analysis Penny Pullan Vanessa Randle 11 Through the stage door: design thinking to refresh business analysis Tamsin Fulton 12 Business analysis, leadership, and agility Chris Matts Kent J McDonald 13 The iterative business analyst - increasing insight, reducing waste, delivering value Melanie Rose 14 Knowledge sharing and analysis with patterns Allan Kelly 15 Dealing with uncertainty Ruth Murray-Webster Penny Pullan Opinion piece: The first shoots of creativity David Baskerville PART III Leadership within your organization Introduction to Part III 16 Operating effectively as a business analyst inside an organization Simon Edwards 17 Context, climate and culture Andy Wilkins Kate Stuart-Cox 18 Global working and virtual teams Penny Pullan 19 Systems thinking for business analysts leading change Emma Langman 20 Dealing with power and politics Sarah Coleman 21 Partnering across organizations Adrian Reed 22 Strategic thinking for business analysis Dav Bisessar Opinion piece: Leading from the middle - a business analyst in television Roger Mawle PART IV Leadership in the wider world Introduction to Part IV 23 Business analysis is a leadership role Kevin Brennan 24 Becoming a thought leader Penny Pullan 25 Ethics James Archer 26 Professionalization and best practice Nick De Voil Opinion piece: Becoming the change agent Jake Markham Integrating business analysis, creativity and play Andrew Kendall Index
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