Sue Fox

Business Etiquette for Dummies

• Broschiertes Buch

Produktbeschreibung

Make no mistake, etiquette is as important in business as it is in everyday life it s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation.

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Navigate cultural differences in meeting styles and gift-giving

The fun and easy way to say and do the right thing in all business situations

Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.

Discover how to:
Make a great first impression
Practice proper online etiquette
Build your verbal and written skills
Deal with difficult personalities
Become a well-mannered traveler

Produktdetails

• Verlag: Wiley & Sons
• 2. Aufl.
• Seitenzahl: 368
• Erscheinungstermin: 1. Mai 2008
• Englisch
• Abmessung: 233mm x 187mm x 21mm
• Gewicht: 526g
• ISBN-13: 9780470147092
• ISBN-10: 0470147091
• Artikelnr.: 23327816

Autorenporträt

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.

Inhaltsangabe

Introduction. Part I: Conducting Yourself Gracefully in the Business World.
Chapter 1: Displaying Good Manners at Work. Chapter 2: Making a Positive
Impression on the Job. Chapter 3: Working in a Diverse Environment. Chapter
4: Look Sharp! Creating Professional Style and Presence. Part II: Building
Better Communication Skills. Chapter 5: The Art of Meeting and Greeting.
Chapter 6: Making Polite Conversation. Chapter 7: Improving Your Telephone
Manners. Chapter 8: Sharpening Your Written Communication Skills. Chapter
9: Keeping Up with Electronic Etiquette. Part III: Behaving in the
Boardroom and Beyond. Chapter 10: Minding Your Meeting Manners. Chapter 11:
Engaging in Business Meals and Parties. Chapter 12: Mastering Dining
Etiquette. Chapter 13: Attending Conferences, Trade Shows, and Special
Events. Chapter 14: Taking Part in a Variety of Social Off-Site Activities.
Chapter 15: Marking Life's Major Events and Passages. Part IV: Overcoming
Work-Related Challenges. Chapter 16: Coming to Terms with Difficult People.
Chapter 17: Managing Office Conflict. Chapter 18: Managing Ethical Dilemmas
at Work. Chapter 19: Handling Sexuality in the Workplace. Part V: Doing
Business on a Global Scale. Chapter 20: Pack Your Manners! Traveling for
Business. Chapter 21: Now You've Arrived: Adapting to a New World. Chapter
22: Crossing Cultural Lines: Your Passport for Success. Part VI: The Part
of Tens. Chapter 23: Nearly Ten College-to-Career Etiquette Tips. Chapter
24: Ten Tips for Impressive Job Interviews. Index.