Eloquent auf internationalem Parkett Inhalte: - Neu: TaschenGuide komplett auf English - zusätzlicher Trainingseffekt! - Alle Situationen des Business-Alltags - von der Begrüßung über Projektpräsentationen und Messegespräche bis zu Small Talk - Mit Beispiel-Gesprächen, Tests, Redewendungen und Textbausteinen - Mit Vokabellisten und Hinweisen zu typisch deutschen Fehlern
Inhalte: - Neu: TaschenGuide komplett auf English - zusätzlicher Trainingseffekt! - Alle Situationen des Business-Alltags - von der Begrüßung über Projektpräsentationen und Messegespräche bis zu Small Talk - Mit Beispiel-Gesprächen, Tests, Redewendungen und Textbausteinen - Mit Vokabellisten und Hinweisen zu typisch deutschen Fehlern
Der Brite Stuart Dean ist selbstständiger Sprachtrainer und Kommunikationsberater.
Inhaltsangabe
Let's Talk Business * Tips for effective communication in English * Introducing yourself * Telephoning * Meetings * Negotiations * Presentations * Trade fairs & conferences * Job interviews The Customer is King * Making a good first impression * Showing customer orientation * Follow-up calls * The angry customer - "sorry" is not enough * How to say "no" politely * How to complain successfully * Giving ultimatums and setting deadlines Social Situations * Invitations * Small talk * Hobbies and interests * Eating and drinking Written Communication * Emails * Text messages * Letters * Agendas & minutes for meetings Appendix * Internet resources * Common abbreviations * Numbers * English phonetic spelling * English around the world * Index
Let's Talk Business * Tips for effective communication in English * Introducing yourself * Telephoning * Meetings * Negotiations * Presentations * Trade fairs & conferences * Job interviews The Customer is King * Making a good first impression * Showing customer orientation * Follow-up calls * The angry customer - "sorry" is not enough * How to say "no" politely * How to complain successfully * Giving ultimatums and setting deadlines Social Situations * Invitations * Small talk * Hobbies and interests * Eating and drinking Written Communication * Emails * Text messages * Letters * Agendas & minutes for meetings Appendix * Internet resources * Common abbreviations * Numbers * English phonetic spelling * English around the world * Index
Let's Talk Business
Tips for effective communication in English
Introducing yourself
Telephoning
Meetings
Negotiations
Presentations
Trade fairs & conferences
Job interviews
The Customer is King
Making a good first impression
Showing customer orientation
Follow-up calls
The angry customer - "sorry" is not enough
How to say "no" politely
How to complain successfully
Giving ultimatums and setting deadlines
Social Situations
Invitations
Small talk
Hobbies and interests
Eating and drinking
Written Communication
Emails
Text messages
Letters
Agendas & minutes for meetings
Appendix
Internet resources
Common abbreviations
Numbers
English phonetic spelling
English around the world
Index
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Impressum
www.buecher.de ist ein Shop der buecher.de GmbH & Co. KG Bürgermeister-Wegele-Str. 12, 86167 Augsburg Amtsgericht Augsburg HRA 13309