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This handbook is for leaders in the public, private, and civil sectors who need to help people negotiate considerations, calm frictions, mend fences, and facilitate cooperation. The book presents seventy-five ideas and fifteen engaging stories for getting past useless arguments and taming cranky issues.

Produktbeschreibung
This handbook is for leaders in the public, private, and civil sectors who need to help people negotiate considerations, calm frictions, mend fences, and facilitate cooperation. The book presents seventy-five ideas and fifteen engaging stories for getting past useless arguments and taming cranky issues.
Autorenporträt
Peter S. Adler, Ph.D. is a partner in GUILD Consulting and the former president and CEO of The Keystone Center (www.keystone.org). Adler's specialty is multi-party problem-solving for policy and governance disputes and for enterprises seeking operational alignment, excellence, and strategy. He has extensive national and international experience with business and policy negotiations and writes, trains, and teaches in areas of conflict management. Adler is a former Peace Corps volunteer and has held executive positions with the Hawai'i Supreme Court, Hawai'i Justice Foundation, and the Neighborhood Justice Center and served as president of the Society of Professionals in Dispute Resolution. He has authored five books and other publications in the field of conflict management.