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The authors of the bestselling "The Customer Comes Second" show companies of all sizes how to compete fiercely and manage change gracefully by holding fast to their core values.

Produktbeschreibung
The authors of the bestselling "The Customer Comes Second" show companies of all sizes how to compete fiercely and manage change gracefully by holding fast to their core values.
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Autorenporträt
Hal F. Rosenbluth is CEO of Rosenbluth International, a global travel services firm based in Philadelphia. Recognized as an unconventional and inspirational leader, he joined the company in 1974, becoming the fourth generation to lead the family business. Diane McFerrin Peters was the top communications officer for Rosenbluth International until 1994. She currently consults for Rosenbluth International on special projects.