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Information services are currently going through the most significant period of change in their history. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general. This second edition is fully updated with the inclusion of a number of new chapters and new case studies.

Produktbeschreibung
Information services are currently going through the most significant period of change in their history. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated because of the influence of digitisation and technological developments in general. This second edition is fully updated with the inclusion of a number of new chapters and new case studies.
Autorenporträt
Lyndon Pugh has over 40 years' experience as a manager of information services and is a teacher on the subject. He has extensive, first-hand experience of the change process, the subject of his research. He teaches management in the Department of Information Studies at the University of Wales Aberystwyth and is former managing editor of Ariadne and current Managing Editor of Multimedia Information and Technology.