Co-Production and Co-Creation

Engaging Citizens in Public Services
Herausgeber: Brandsen, Taco; Steen, Trui; Verschuere, Bram

• Gebundenes Buch

Produktbeschreibung

Co-Production and Co-Creation offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of business administration, economics, political science, public management, sociology and voluntary sector studies.

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Produktdetails

• Verlag: Routledge
• Seitenzahl: 324
• Erscheinungstermin: 29. März 2018
• Englisch
• Abmessung: 235mm x 157mm x 22mm
• Gewicht: 622g
• ISBN-13: 9781138700116
• ISBN-10: 1138700118
• Artikelnr.: 52209899

Autorenporträt

Taco Brandsen is Professor of Comparative Public Administration at Radboud University, The Netherlands; secretary-general of the European Association for Public Administration Accreditation (EAPAA); co-chair of the EGPA Permanent Study Group on 'Civil Society, Citizens and Government'; and editor-in-chief of the journal Voluntas. Trui Steen is Professor of Public Governance and Coproduction of Public Services at KU Leuven Public Governance Institute, Belgium. She is co-chair of the IIAS Study Group on 'Co-production of Public Services'. Bram Verschuere is Associate Professor in Public Management, Faculty of Economics and Business Administration, Ghent University, Belgium. He is co-chair of the EGPA Permanent Study Group on 'Civil Society, Citizens and Government'.

Inhaltsangabe

Part I: Co-Production and Co-Creation: Definitions and Theoretical
Perspectives
1. Introductory chapter
2. Definitions and Conceptual Clarification
3. Service Management
4. Public Administration and Governance
5. Public Management
6. Sociology and Voluntary Sector Studies
Part 2: Influences on the Process of Co-Production and Co-Creation
7. The Roles of the Volunteer/Citizen in the Process
8. The Roles of the Professional in the Process
9. The Influence of Organisational Context and Leadership
10. The Influence of the Polity
11. The Role of New Technologies
Part 3: Co-Production and Co-Creation in Different Domains
12. Health care
13. Education
14. Environment, Energy and Mobility
15. Community Development
16. Policing and Safety
17. Immigration, Refugees and Integration
18. Poverty and Inequality
19. Concluding Remarks on Co-production and Co-creation in Different
Sectors
Part 4: The Effects of Co-Production and Co-Creation
20. Empowerment
21. Inclusive or exclusive public service delivery
22. Trust
23. Service quality
24. The dark side of co-production and co-creation
Part 5: Co-production in the Context of Government
25. Concluding chapter: the future of co-production