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Coaching has become a core driver of performance improvement within organisations and so, coaching skills are much in demand by coaches, managers and individuals. Based on Gill Graves' own experience as a coach and her acclaimed coaching skills workshops, this book presents a proven toolkit of models, ideas and exercises that are immediately useable to enhance your coaching ability. Read this book and learn how to: 1. Create an environment conducive to coaching; 2. Structure an effective coaching session; 3. Use creative tools and techniques when coaching; 4. Tailor your coaching to the needs of the coachee; 5. Develop yourself to be the best coach you can be.