How good are your communication skills? Do you always get what you want? Are you never misunderstood? Well, congratulations - you don't need this book! However, if, like most of us, you're often frustrated by people not taking notice of what you have to say or misinterpreting your words or actions, then read on.
Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books or delivering charismatic speeches. Here you'll find sound, practical advice on every aspect of business and personal communication, such as how to:
- help people to like you;
- develop your emotional intelligence;
- understand what motivates people;
- master a good writing style;
- use the telephone effectively;
- give a great public presentation.
- excel at one-to-one conversation;
This updated edition of the UK best-selling title includes new insights into how body language affects image and the importance of developing listening skills.
Whatever your profession or goals in life, Communicate to Win will help to improve your communication skills. As Richard Denny says, "The better you can communicate, the more you will achieve."
Table of Contents
The importance of communication; Interpersonal communication; Helping people to like you; Dealing with people; Giving & taking instructions; Body language; Written communication; Telephone communication; Meetings; Presentation skills; Nervous tension; Preparation; Content; Your audience; Visual aids; Your appearance; Delivery.
Praise and Reviews
"This book is a clever and simple recipe to gain communication skills in order to be successful."
- Journal of the Institute of Management Services
Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books or delivering charismatic speeches. Here you'll find sound, practical advice on every aspect of business and personal communication, such as how to:
- help people to like you;
- develop your emotional intelligence;
- understand what motivates people;
- master a good writing style;
- use the telephone effectively;
- give a great public presentation.
- excel at one-to-one conversation;
This updated edition of the UK best-selling title includes new insights into how body language affects image and the importance of developing listening skills.
Whatever your profession or goals in life, Communicate to Win will help to improve your communication skills. As Richard Denny says, "The better you can communicate, the more you will achieve."
Table of Contents
The importance of communication; Interpersonal communication; Helping people to like you; Dealing with people; Giving & taking instructions; Body language; Written communication; Telephone communication; Meetings; Presentation skills; Nervous tension; Preparation; Content; Your audience; Visual aids; Your appearance; Delivery.
Praise and Reviews
"This book is a clever and simple recipe to gain communication skills in order to be successful."
- Journal of the Institute of Management Services