Richard Hammersley, Marie Reid

Communicating Successfully in Groups

A Practical Guide for the Workplace

• Broschiertes Buch

Produktbeschreibung

This practical guide to the psychology of effective communication is suitable for anyone for whom communication in groups is a key part of their job. No previous knowledge of psychology is assumed and the emphasis is on exercises, key point summaries, assessment and improving your skills in everyday situations like committees, project teams, seminars and focus groups. Suitable as an introduction for psychology students, it will be invaluable for students of business, medicine, allied health, social work and probation, whether studying on a short course or attending an intensive training session as part of their continuing professional development.

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Produktdetails

• Verlag: Routledge
• Seitenzahl: 218
• Erscheinungstermin: 20. April 2000
• Englisch
• Abmessung: 216mm x 140mm x 12mm
• Gewicht: 281g
• ISBN-13: 9780415201032
• ISBN-10: 0415201039
• Artikelnr.: 21585400

Autorenporträt

Marie Reid, Richard Hammersley

Inhaltsangabe

Chapter 1 Welcome to group communication in the workplace
Chapter 2 The nature of interpersonal communication
Chapter 3 Non-verbal channels of communication
Chapter 4 Techniques of verbal communication
Chapter 5 Myths of personal identity
Chapter 6 The social construction of identity
Chapter 7 The formation of groups
Chapter 8 Social influence in groups
Chapter 9 Group decision-making
Chapter 10 Working beyond the group
Chapter 11 Teams and roles
Chapter 12 Group communications in networked society
Chapter 13 Summing up