Juliet Koprowska was a Senior Lecturer Social Work at the University of York until 2018, and then an Honorary Fellow. She is Chair of GAPS (promoting psychodynamic, systemic and relationship-based approaches to social work). She is a registered social worker and a Licensed Systems-Centered® Practitioner. Her most recent research is into talk in social work.
Communication Skills: Don't They Just Come Naturally?
What Do We Know About Effective Communication?
The Human Face of Social Work: Understanding Emotions, Intentions and
Non-Verbal Communication
Getting Started
Making Progress and Managing Endings
Communicating Children
Working with Families
Working with Groups
Working with People with Additional Communication Needs: Communicative
Minorities
Safety and Risk: Working with Hostility and Deception
The Demands and Rewards of Interpersonal Work
Chapter 1: Communication skills: don't they just come naturally?
Chapter 2: What do we know about effective communication?
Chapter 3: The human face of social work: understanding emotion and non-verbal communication
Chapter 4: Getting started
Chapter 5: Making progress and managing endings
Chapter 6: Communicating with children and families
Chapter 7: Working with groups
Chapter 8: Working with people with additional communication needs: communicative minorities
Chapter 9: Working with involuntary service users
Chapter 10: Safety and risk: working with hostility and deception
Chapter 11: The demands and rewards of interpersonal work
