Pat Petrie

Communication Skills for Working with Children and Young People

Introducing Social Pedagogy

• Broschiertes Buch

Produktbeschreibung

This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.

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Produktdetails

• Verlag: Jessica Kingsley Publishers
• Seitenzahl: 178
• Erscheinungstermin: 1. Mai 2011
• Englisch
• Abmessung: 229mm x 152mm x 10mm
• Gewicht: 272g
• ISBN-13: 9781849051378
• ISBN-10: 1849051372
• Artikelnr.: 32696780

Autorenporträt

Pat Petrie

Inhaltsangabe

Acknowledgements. Introduction. 1 Interpersonal communication and social
pedagogy. 2. Preverbal communication. 3. Careful listening. 4 Being an
encouraging listener. 5. Feedback. 6. Reflecting feelings. 7.
Communications about yourself. 8. Questions. 9 Messages about power,
messages about equality. 10. Conflict: when you are criticised. 11.
Conflict: confronting problems. 12. Communicating in groups and meetings.
13. Confidentiality. 14. Interpersonal communication in children's services
- overview. References. Index.