Dedicated and hard-working staff at all levels of large healthcare organisations can be frustrated by a perceived inability to influence healthcare priorities
Dedicated and hard-working staff at all levels of large healthcare organisations can be frustrated by a perceived inability to influence healthcare priorities
ALISON DONALDSON Independent expert in refl ective and narrative writing. Visiting Research Fellow, Business School, University of Hertfordshire ELIZABETH LANK Independent expert in collaborative working.
Inhaltsangabe
Introduction - a fresh approach to improving services. The power of the collective voice. Making the invisible visible. Working with and through doctors. The social life of documents. Hybrid creatures. Cultivating a lively community. Involving lay people as partners. Playing a long game. Postscript: a writer's personal reflections. Suggestions for further reading. Abbreviations.
Introduction - a fresh approach to improving services. The power of the collective voice. Making the invisible visible. Working with and through doctors. The social life of documents. Hybrid creatures. Cultivating a lively community. Involving lay people as partners. Playing a long game. Postscript: a writer's personal reflections. Suggestions for further reading. Abbreviations.
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