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Compassion and caring are at the heart of nursing but what does that mean in practice? This text uses real-life narratives, case studies and activities to demonstrate how you can develop the empathy and communication skills you need to create effective, compassionate and caring partnerships with patients, families and colleagues.

Produktbeschreibung
Compassion and caring are at the heart of nursing but what does that mean in practice? This text uses real-life narratives, case studies and activities to demonstrate how you can develop the empathy and communication skills you need to create effective, compassionate and caring partnerships with patients, families and colleagues.
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Autorenporträt
Jacqui Baughan, Ann Smith