In this best-of-breed study guide, a leading expert helps students master all the topics they need to know to succeed on their CompTIA exams and move into a successful career as an IT technician. The concise, focused approach explains every exam objective from a real-world perspective, helping students quickly identify weaknesses and retain everything they need to know. Every feature of this book is designed to support both efficient exam preparation and long-term mastery: Includes coverage of the new performance-based questions Opening Topics Lists and Exam Objectives Summary define the…mehr
In this best-of-breed study guide, a leading expert helps students master all the topics they need to know to succeed on their CompTIA exams and move into a successful career as an IT technician. The concise, focused approach explains every exam objective from a real-world perspective, helping students quickly identify weaknesses and retain everything they need to know.
Every feature of this book is designed to support both efficient exam preparation and long-term mastery:
Includes coverage of the new performance-based questions Opening Topics Lists and Exam Objectives Summary define the topics students will need to learn in each chapter, including a list of the official exam objectives covered in that chapter Key Topics call attention to the information thatGÇÖs most crucial to know for the exam Exam Preparation Tasks include reviewing key topics, completing memory tables, defining key terms, working through scenarios, and answering review questionsGÇôall designed to help students go beyond simple facts to make sure they master concepts crucial to both passing the exam and enhancing their career Key Terms defined in a complete glossary explain all the fieldGÇÖs essential terminology
Rick McDonald is a professor in the IT Specialist program at the University of Alaska in Fairbanks, Alaska. He holds degrees and certificates from Gonzaga University in Spokane, Washington, and University of Illinois Springfield. After several years in the airline industry, he returned to full-time teaching in North Carolina and then in Ketchikan, Alaska. Previous publication projects include CCNA Companion Guides and technical editing of various certification textbooks. He is currently teaching A+, CCNA, and AWS certification classes in Fairbanks and across Alaska via the Web.
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Introduction xlviii Part 1: Core 1 Chapter 1 Mobile Devices 3 "Do I Know This Already?" Quiz 3 Install and Configure Laptop Hardware and Components 7 Install Components Within the Display of a Laptop 34 Use Appropriate Laptop Features 39 Characteristics of Other Mobile Devices 46 Accessories and Ports Used by Other Mobile Devices 48 Basic Mobile Device Network Connectivity and Application Support 53 Methods to Perform Mobile Device Synchronization 67 Review All the Key Topics 71 Complete the Tables and Lists from Memory 73 Define Key Terms 73 Chapter 2 Networking 79 "Do I Know This Already?" Quiz 79 TCP and UDP Ports, Protocols, and Their Purposes 84 Networking Hardware Devices 91 Install and Configure a Basic Wired/Wireless SOHO Network 98 Compare and Contrast Wireless Networking Protocols 109 Summarize the Properties and Purposes of Services Provided by Networked Hosts 119 Network Configuration Concepts 123 Using Networking Tools 143 Review All the Key Topics 149 Complete the Tables and Lists from Memory 149 Define Key Terms 150 Chapter 3 Hardware 159 "Do I Know This Already?" Quiz 159 Basic Cable Types 164 Common Connectors 193 Installing RAM Types 194 Installing Storage Devices 206 Installing Motherboards, CPUs, and Add-on Cards 228 Peripheral Types 296 Printer 296 Power Supplies 309 Custom Components 319 Common Devices 327 SOHO Multifunction Devices 332 Print Technologies 339 Review All the Key Topics 366 Complete the Tables and Lists from Memory 369 Define Key Terms 369 Chapter 4 Virtualization and Cloud Computing 387 "Do I Know This Already?" Quiz 388 Common Cloud Models 391 Client-Side Virtualization Overview 398 Review All the Key Topics 404 Define Key Terms 405 Chapter 5 Hardware and Network Troubleshooting 409 "Do I Know This Already?" Quiz 409 Troubleshooting Methodology 414 Troubleshooting Motherboard, RAM, CPU, and Power Issues 415 Recommended Tools 439 Troubleshooting Hard Drives and RAID Arrays 445 Troubleshooting Video, Projector, and Display Issues 453 Mobile Device Troubleshooting 462 Printer Troubleshooting 474 Network Troubleshooting 487 Review All the Key Topics 492 Complete the Tables and Lists from Memory 495 Define Key Terms 495 Part 2: Core 2 Chapter 6 Operating Systems 505 "Do I Know This Already?" Quiz 505 Common Operating Systems 508 Microsoft Windows Versions 518 OS Installation and Upgrade Methods 520 Command Line Tools 540 Control Panel Utilities 601 Summary of Installation and Configuration Concepts 615 Networking Microsoft Windows 616 macOS and Linux 649 Review All the Key Topics 671 Complete the Tables and Lists from Memory 675 Define Key Terms 675 Chapter 7 Security 685 "Do I Know This Already?" Quiz 686 Physical Security Measures 689 Logical Security Concepts 694 Wireless Security Protocols and Authentication 701 Malware Removal and Prevention 704 Social Engineering Threats and Vulnerabilities 714 Microsoft Windows OS Security Settings 719 Security Best Practices to Secure a Workstation 725 Securing Mobile Devices 734 Data Destruction and Disposal 741 Configuring Security on SOHO Networks 742 Review All the Key Topics 751 Define Key Terms 752 Chapter 8 Software Troubleshooting 759 "Do I Know This Already?" Quiz 759 Troubleshooting Microsoft Windows OS Problems 762 Troubleshooting PC Security Issues 770 Best Practice Procedure for Malware Removal 773 Troubleshoot Mobile OS and Application Issues 774 Troubleshoot Mobile OS and Application Security Issues 780 Review All the Key Topics 786 Complete the Tables and Lists from Memory 786 Define Key Terms 787 Chapter 9 Operational Procedures 793 "Do I Know This Already?" Quiz 793 Best Practices and Documentation 798 Change Management 801 Disaster Prevention and Recovery 804 Explain Common Safety Procedures 811 Environmental Impacts and Appropriate Controls 823 Addressing Prohibited Content or Activity 828 Communication Techniques and Professionalism 833 Scripting Basics 836 Remote Access Technologies 840 Review All the Key Topics 843 Complete the Tables and Lists from Memory 843 Define Key Terms 844 Part 3: Final Preparation Chapter 10 Final Preparation 851 Exam Information 851 Getting Ready 890 Tools for Final Preparation 892 Suggested Plan for Final Review/Study 896 Summary 896 Appendix A Answers to the "Do I Know This Already?" Quizzes and Review Question Sections 897 Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923 Online Only Elements Appendix C Memory Tables Appendix D Answer Key to Memory Tables Appendix E Study Planner Glossary 97807897605107, TOC, 8/1/19
Introduction xlviii Part 1: Core 1 Chapter 1 Mobile Devices 3 "Do I Know This Already?" Quiz 3 Install and Configure Laptop Hardware and Components 7 Install Components Within the Display of a Laptop 34 Use Appropriate Laptop Features 39 Characteristics of Other Mobile Devices 46 Accessories and Ports Used by Other Mobile Devices 48 Basic Mobile Device Network Connectivity and Application Support 53 Methods to Perform Mobile Device Synchronization 67 Review All the Key Topics 71 Complete the Tables and Lists from Memory 73 Define Key Terms 73 Chapter 2 Networking 79 "Do I Know This Already?" Quiz 79 TCP and UDP Ports, Protocols, and Their Purposes 84 Networking Hardware Devices 91 Install and Configure a Basic Wired/Wireless SOHO Network 98 Compare and Contrast Wireless Networking Protocols 109 Summarize the Properties and Purposes of Services Provided by Networked Hosts 119 Network Configuration Concepts 123 Using Networking Tools 143 Review All the Key Topics 149 Complete the Tables and Lists from Memory 149 Define Key Terms 150 Chapter 3 Hardware 159 "Do I Know This Already?" Quiz 159 Basic Cable Types 164 Common Connectors 193 Installing RAM Types 194 Installing Storage Devices 206 Installing Motherboards, CPUs, and Add-on Cards 228 Peripheral Types 296 Printer 296 Power Supplies 309 Custom Components 319 Common Devices 327 SOHO Multifunction Devices 332 Print Technologies 339 Review All the Key Topics 366 Complete the Tables and Lists from Memory 369 Define Key Terms 369 Chapter 4 Virtualization and Cloud Computing 387 "Do I Know This Already?" Quiz 388 Common Cloud Models 391 Client-Side Virtualization Overview 398 Review All the Key Topics 404 Define Key Terms 405 Chapter 5 Hardware and Network Troubleshooting 409 "Do I Know This Already?" Quiz 409 Troubleshooting Methodology 414 Troubleshooting Motherboard, RAM, CPU, and Power Issues 415 Recommended Tools 439 Troubleshooting Hard Drives and RAID Arrays 445 Troubleshooting Video, Projector, and Display Issues 453 Mobile Device Troubleshooting 462 Printer Troubleshooting 474 Network Troubleshooting 487 Review All the Key Topics 492 Complete the Tables and Lists from Memory 495 Define Key Terms 495 Part 2: Core 2 Chapter 6 Operating Systems 505 "Do I Know This Already?" Quiz 505 Common Operating Systems 508 Microsoft Windows Versions 518 OS Installation and Upgrade Methods 520 Command Line Tools 540 Control Panel Utilities 601 Summary of Installation and Configuration Concepts 615 Networking Microsoft Windows 616 macOS and Linux 649 Review All the Key Topics 671 Complete the Tables and Lists from Memory 675 Define Key Terms 675 Chapter 7 Security 685 "Do I Know This Already?" Quiz 686 Physical Security Measures 689 Logical Security Concepts 694 Wireless Security Protocols and Authentication 701 Malware Removal and Prevention 704 Social Engineering Threats and Vulnerabilities 714 Microsoft Windows OS Security Settings 719 Security Best Practices to Secure a Workstation 725 Securing Mobile Devices 734 Data Destruction and Disposal 741 Configuring Security on SOHO Networks 742 Review All the Key Topics 751 Define Key Terms 752 Chapter 8 Software Troubleshooting 759 "Do I Know This Already?" Quiz 759 Troubleshooting Microsoft Windows OS Problems 762 Troubleshooting PC Security Issues 770 Best Practice Procedure for Malware Removal 773 Troubleshoot Mobile OS and Application Issues 774 Troubleshoot Mobile OS and Application Security Issues 780 Review All the Key Topics 786 Complete the Tables and Lists from Memory 786 Define Key Terms 787 Chapter 9 Operational Procedures 793 "Do I Know This Already?" Quiz 793 Best Practices and Documentation 798 Change Management 801 Disaster Prevention and Recovery 804 Explain Common Safety Procedures 811 Environmental Impacts and Appropriate Controls 823 Addressing Prohibited Content or Activity 828 Communication Techniques and Professionalism 833 Scripting Basics 836 Remote Access Technologies 840 Review All the Key Topics 843 Complete the Tables and Lists from Memory 843 Define Key Terms 844 Part 3: Final Preparation Chapter 10 Final Preparation 851 Exam Information 851 Getting Ready 890 Tools for Final Preparation 892 Suggested Plan for Final Review/Study 896 Summary 896 Appendix A Answers to the "Do I Know This Already?" Quizzes and Review Question Sections 897 Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923 Online Only Elements Appendix C Memory Tables Appendix D Answer Key to Memory Tables Appendix E Study Planner Glossary 97807897605107, TOC, 8/1/19
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