Robin Abernathy, Ann Lang

Comptia Project+ Pk0-005 Cert Guide

• Broschiertes Buch

Produktbeschreibung

"...Pearson IT Certification helps you prepare to succeed on the CompTIA Project+ exam by directly addressing the exam's objectives as stated by CompTIA."--

Produktdetails

• Verlag: Pearson Education
• 2nd edition
• Seitenzahl: 624
• Erscheinungstermin: 25. September 2023
• Englisch
• Abmessung: 221mm x 196mm x 51mm
• Gewicht: 1043g
• ISBN-13: 9780138074425
• ISBN-10: 0138074429
• Artikelnr.: 68433304

Inhaltsangabe

    Introduction xxix
Part I: Project Management Concepts
Chapter 1 Project Characteristics, Methodologies, and Frameworks 3
    Do I Know This Already? Quiz 3
    Foundation Topics 7
    Characteristics of a Project 7
    Methodologies and Frameworks Used in IT Projects 10
    Exam Preparation Tasks 31
    Review All Key Topics 31
    Complete Tables and Lists from Memory 32
    Define Key Terms 32
    Review Questions 33
Chapter 2 Team and Resource Management 37
    Do I Know This Already? Quiz 38
    Foundation Topics 41
    Organizational Structures 41
    Resource Life Cycle 45
    Resource Types and Criticality 48
    Gap Analysis 52
    Team Performance Considerations 54
    Roles and Responsibilities 56
    Exam Preparation Tasks 63
    Review All Key Topics 63
    Define Key Terms 65
    Review Questions 65
Chapter 3 Change Control Process Throughout the Project Life Cycle 69
    Do I Know This Already? Quiz 70
    Foundation Topics 73
    Project-Specific Change Control 73
    Project Change Management 81
    Exam Preparation Tasks 99
    Review All Key Topics 99
    Define Key Terms 100
    Review Questions 101
Chapter 4 Risk and Issue Management 105
    Do I Know This Already? Quiz 106
    Foundation Topics 109
    Overview of Risk Management 109
    General Risks 111
    Risk Analysis 114
    Common Risk Responses 121
    Roles and Responsibilities 126
    Overview of Issue Management 129
    Exam Preparation Tasks 134
    Review All Key Topics 134
    Define Key Terms 135
    Review Questions 136
Chapter 5 Schedule Development and Management 141
    Do I Know This Already? Quiz 142
    Foundation Topics 145
    Overview of Project Schedule Development 145
    Story Estimation/Story Points 149
    Upcoming Milestones and Activity Identification 151
    Sequencing 152
    Resource Loading 154
    Estimating Techniques 155
    Schedule Baselining 161
    Schedule Maintenance 162
    Revise Baseline vs. Rebaseline 167
    Exam Preparation Tasks 168
    Review All Key Topics 168
    Define Key Terms 169
    Review Questions 169
Chapter 6 Quality, Cost, and Performance Management 175
    Do I Know This Already? Quiz 175
    Foundation Topics 179
    Overview of Quality, Cost, and Performance Management 179
    Key Performance Indicators and Objectives and Key Results 179
    Cost and Schedule Performance 181
    Verification and Validation 189
    Sprint Review 189
    Retrospective/Lessons Learned 190
    Audits and Inspections 191
    Test Plan and Testing Cycles 193
    Post-Implementation Support/Warranty Period 194
    Service Level Agreement 194
    Exam Preparation Tasks 195
    Review All Key Topics 195
    Define Key Terms 196
    Review Questions 196
Chapter 7 Communication and Meeting Management 201
    Do I Know This Already? Quiz 202
    Foundation Topics 206
    Assess Methods of Communication 206
    Develop Communication Platforms/Modalities 209
    Manage Project Communication 210
    Control Project Communication 216
    Meeting Roles 218
    Meeting Tools 219
    Meeting Types 221
    Exam Preparation Tasks 226
    Review All Key Topics 226
    Define Key Terms 227
    Review Questions 227
Chapter 8 Project Procurement and Vendor Selection 231
    Do I Know This Already? Quiz 231
    Foundation Topics 235
    Resource Procurement Overview 235
    Resource Procurement Methods 236
    Exploratory Documents 238
    Vendor Evaluation Techniques 240
    Contract Considerations and Types 245
    Exam Preparation Tasks 254
    Review All Key Topics 254
    Define Key Terms 255
    Review Questions 255
Part II: Project Life Cycle Phases
Chapter 9 Project Life Cycles, Discovery/Concept Preparation Phase, and
Initiating Phase Activities 259
    Do I Know This Already? Quiz 260
    Foundation Topics 263
    The Project Life Cycle 263
    Discovery Phase Activities 266
    Initiating Phase Activities 271
    Exam Preparation Tasks 283
    Review All Key Topics 283
    Define Key Terms 284
    Review Questions 285
Chapter 10 Planning Phase Activities 289
    Do I Know This Already? Quiz 290
    Foundation Topics 295
    Plan the Project Scope 295
    Define Units of Work 297
    Develop a Project Schedule 297
    Plan Resource Management 299
    Determine Budget Considerations 301
    Develop a Quality Assurance Plan 302
    Plan Risk Management 303
    Plan Project Communication 305
    Develop a Project Management Plan 308
    Develop a Transition/Release Plan 313
    Operational Training 314
    Go Live 314
    Operational Handoff 314
    Audience Tailoring 315
    Exam Preparation Tasks 315
    Review All Key Topics 315
    Define Key Terms 316
    Review Questions 317
Chapter 11 Executing Phase Activities 321
    Do I Know This Already? Quiz 321
    Foundation Topics 325
    Execute Tasks According to the Project Management Plan 325
    Monitor and Control Project Work 325
    Manage Vendors 326
    Conduct Project Meetings and Updates 327
    Tracking/Reporting 327
    Update the Project Budget 329
    Update the Project Timeline 330
    Manage Conflict 330
    Coordinate a Phase-Gate Review 336
    Implement Organizational Change Management 336
    Exam Preparation Tasks 342
    Review All Key Topics 342
    Define Key Terms 342
    Review Questions 343
Chapter 12 Closing Phase Activities 347
    Do I Know This Already? Quiz 348
    Foundation Topics 352
    Project Evaluation 352
    Deliverable Validation 352
    Contract Closure 353
    Access Removal 353
    Resource Release 354
    Project Closure Meeting 354
    Project Closeout Report 355
    Stakeholder Feedback Collection 355
    Documentation Archival 356
    Budget Reconciliation 356
    Rewards and Celebration 357
    Project Sign-Off 357
    Exam Preparation Tasks 358
    Review All Key Topics 358
    Define Key Terms 358
    Review Questions 359
Part III: Project Tools and Documentation
Chapter 13 Project Management Tools 363
    Do I Know This Already? Quiz 363
    Foundation Topics 367
    Tracking Charts and Diagrams 367
    Project Management Tools 374
    Scheduling and Ticketing/Case Management Tools 383
    Communication Tools 385
    Collaboration Tools 389
    Documentation and Office Production Tools 392
    Exam Preparation Tasks 393
    Review All Key Topics 393
    Define Key Terms 394
    Review Questions 395
Chapter 14 Quality and Performance Charts 399
    Do I Know This Already? Quiz 399
    Foundation Topics 403
    Histogram 403
    Pareto Chart 404
    Run Chart 405
    Scatter Diagram 406
    Fishbone/Ishikawa Diagram 408
    Control Chart 409
    Burnup/Burndown Charts 410
    Velocity Chart 411
    Decision Tree 412
    Exam Preparation Tasks 413
    Review All Key Topics 413
    Define Key Terms 414
    Review Questions 415
Part IV: IT and Governance
Chapter 15 Environmental, Social, and Governance (ESG) Factors and
Compliance, Data Security, and Privacy Considerations 419
    Do I Know This Already? Quiz 420
    Foundation Topics 424
    Environmental, Social, and Governance (ESG) Factors 424
    Corporate IT Security Policies and Restrictions 427
    Physical Security 429
    Operational Security 431
    Digital Security 432
    Data Security 434
    Data Confidentiality 439
    Impact of Compliance and Privacy Considerations on Project Management
442
    Legal and Regulatory Impacts 443
    Exam Preparation Tasks 445
    Review All Key Topics 445
    Define Key Terms 447
    Review Questions 447
Chapter 16 Foundational IT Concepts and Operational Change Control for IT
Project Management 451
    Do I Know This Already? Quiz 451
    Foundation Topics 454
    Infrastructure 454
    Cloud Models 456
    Software 459
    Enterprise Resource Planning 459
    IT Infrastructure Change Control 462
    Software Change Control 464
    Cloud Versus On-Premises Change Control 465
    Continuous Integration/Continuous Deployment (CI/CD) Process 465
    Tiered Architecture in Software Development 466
    Exam Preparation Tasks 468
    Review All Key Topics 468
    Define Key Terms 468
    Review Questions 469
Part V: Getting Ready for the Exam
Chapter 17 Final Preparation 473
    Take Advantage of the Tools in This Book 473
    Practice with Pearson Test Prep 474
    Ready, Set, Test! 475
Appendix A Answers to the Do I Know This Already? Questions and Review
Quizzes 477
Appendix B Master Table of Project Management Artifacts, Documents, and
Plans 511
Glossary 515
 
Online Elements
Appendix C Memory Tables
Appendix D Memory Tables Answers
TOC, 9780138074425, 7/27/23