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Picking up where "Newton's Telecom Dictionary" leaves off, this title gives practical, in-depth, and accessible explanations of crucial topics in computer telephony. Hundreds of different topics are thoroughly examined, with practical and easy-to-understand explanations of their use and significance, and how they relate to other technologies.

Produktbeschreibung
Picking up where "Newton's Telecom Dictionary" leaves off, this title gives practical, in-depth, and accessible explanations of crucial topics in computer telephony. Hundreds of different topics are thoroughly examined, with practical and easy-to-understand explanations of their use and significance, and how they relate to other technologies.
Autorenporträt
Richard Grigonis is senior technical editor of Computer Telephony magazine. The winner of several programming awards, Richard has also designed and implemented complete LAN and business systems. He has also advised foreign governments on computer telephony and call center technology.