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Explores the inevitable presence of conflict in our lives and the role good communication plays in managing conflict to cultivate a healthier, happier existence. The book explores the ways in which we process and act on conflict, as well as how we can leverage a deeper understanding of our own thoughts and behaviors to reduce conflict in our lives.

Produktbeschreibung
Explores the inevitable presence of conflict in our lives and the role good communication plays in managing conflict to cultivate a healthier, happier existence. The book explores the ways in which we process and act on conflict, as well as how we can leverage a deeper understanding of our own thoughts and behaviors to reduce conflict in our lives.
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Autorenporträt
Fred E. Jandt is one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution through Communication. He received his doctorate in communication from Bowling Green State University and has studied and taught courses in intercultural communication, conflict and communication, and mediation and dispute resolution for more than 40 years. He is also the author of Win-Win Negotiating: Turning Conflict into Agreement and coauthor of Constructive Conflict Management: Asia-Pacific Case with Paul B. Pedersen.