Conflict Management and Leadership for Managers

Knowledge, Skills, and Processes to Harness the Power of Rapid Change

Fotogalerie

Susan S. Raines

Conflict Management and Leadership for Managers

Knowledge, Skills, and Processes to Harness the Power of Rapid Change

Broschiertes Buch

Jetzt bewerten Jetzt bewerten

A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators.

Andere Kunden interessierten sich auch für

Susan S. Raines
Conflict Management and Leadership for Managers

166,99 €
The Cambridge Companion to International Arbitration

45,99 €
Michael Bartlet
Mediation and other forms of Alternative Dispute Resolution

53,99 €
Christopher N. Candlin
Discourse and Practice in International Commercial Arbitration

217,99 €
Mustafa Oguz Tuna
Alternative Dispute Resolution in Energy Industries

67,99 €
Nathan O'Malley
Rules of Evidence in International Arbitration

275,99 €
Ilias Bantekas
UNCITRAL Model Law on International Commercial Arbitration

266,99 €

Produktbeschreibung

Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

Produktdetails
Verlag: Rowman & Littlefield
Third Edition
Seitenzahl: 494
Erscheinungstermin: 18. September 2023
Englisch
Abmessung: 254mm x 178mm x 26mm
Gewicht: 922g
ISBN-13: 9781538177976
ISBN-10: 1538177978
Artikelnr.: 67837831

Herstellerkennzeichnung
Produktsicherheitsverantwortliche/r
Europaallee 1
36244 Bad Hersfeld
gpsr@libri.de

Produktdetails

Verlag: Rowman & Littlefield
Third Edition
Seitenzahl: 494
Erscheinungstermin: 18. September 2023
Englisch
Abmessung: 254mm x 178mm x 26mm
Gewicht: 922g
ISBN-13: 9781538177976
ISBN-10: 1538177978
Artikelnr.: 67837831

Herstellerkennzeichnung
Produktsicherheitsverantwortliche/r
Europaallee 1
36244 Bad Hersfeld
gpsr@libri.de

Autorenporträt

By Susan S. Raines

Inhaltsangabe

List of Figures and Tables
Introduction to the Third Edition
Section I. Basic Conflict Management Knowledge and Skills
1 Manager Know Thyself: The Skills and Behaviors of Great Conflict Managers
2 Theory to Practice: The Root Causes and Cures of Conflict
3 The Power of Negotiation: Essential Concepts and Skills
4 The Alternative Dispute Resolution (ADR) Continuum
5 Managing across Cultures and Generations: Deeper Understanding Brings
Maximal Performance
Section II. The Prevention and Resolution of Internal Organizational
Conflicts
6 Building Healthy Organizational Cultures: The Foundation of Success
7 Interpersonal Dispute Resolution at Work: Processes to Maximize
Engagement, Decrease Attrition, and Increase Team Harmony
8 Leadership Amidst Chaotic Change: New Tools for a Transformed World
9 Dispute Systems Design for Organizational Justice & Proaction
10 The Ombudsman & Manager as Change Agents: Tools for Transformation
Section III. The Prevention and Resolution of External Organizational
Conflicts
11 Principles and Systems for Superior Customer Service and Customer
Recapture
12 Public Policy Decision Making and Collaboration with Regulators
13 Improving Meetings and Large Group Decision-Making Processes
Glossary of Key Terms
References
Index
About the Author

Inhaltsangabe