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This book is about expanding perspectives on common aspects of the conflict experience - before, during and after they arise. Reflective questions, some of which use metaphors and plays on words, are designed to expand the quest to become more conflict masterful by making the route there more interesting and positive. Coaches, mediators, HR professionals, lawyers, educators, psychologists and others in the human services will also find the workbook format of Conflict Mastery especially helpful because commentary on each aspect of conflict and the accompanying questions are REPRODUCIBLE to facilitate their use.