The key to greater success, meaning, and joy at work? Connect First! Thanks to technology, the human race has never been more interconnected than it is today. So why do so many employees feel isolated and unappreciated? The quest for meaning is great but the misery quotient at work is high. What can leaders do to retain talent and reinvigorate teams to flourish in these rapidly changing, challenging times? How do we-YOU-develop the intuition, self-awareness, and interpersonal agility required to prosper in this new era? It's simple. Connect First, a refreshingly human approach to forging…mehr
The key to greater success, meaning, and joy at work? Connect First! Thanks to technology, the human race has never been more interconnected than it is today. So why do so many employees feel isolated and unappreciated? The quest for meaning is great but the misery quotient at work is high. What can leaders do to retain talent and reinvigorate teams to flourish in these rapidly changing, challenging times? How do we-YOU-develop the intuition, self-awareness, and interpersonal agility required to prosper in this new era? It's simple. Connect First, a refreshingly human approach to forging strong relationships for lasting professional success. It's an approach that promises to energize you, turbocharge your team, and transform the world around you. Business psychologist, advisor, and consultant to organizations across six continents, Dr. Melanie Katzman provides 52 proven ways to ignite productivity and to create a deeply rewarding work life by connecting to yourself, your organization, and the wider world. Readers will discover the outsized effect of small behavioral changes that will reduce the sense of loneliness and frustration at work and help them establish respect, grow loyalty, resolve conflict, fight fear, and make a real, lasting impact on others. Most of these tactics take less than five minutes (in some cases, just a few seconds) and cost little to no money. These are the same techniques Dr. Katzman has used with leaders and employees at the world's top companies to connect first as fellow humans, then as coworkers and colleagues, to build the powerful foundation essential to achieve success, create meaning, and find joy at work.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Melanie Katzman, PhD, is a business psychologist, advisor, and consultant to the world's top public and private companies, as well as governmental and nonprofit institutions. As the founder of Katzman Consulting, she is a sought-after expert in executive development, group dynamics, and leadership diversity, and has worked with businesses―including Accenture, Bain Consulting, Goldman Sachs, MTV, PwC, and Viacom―in 31 countries. A busy speaker, she is also a founding partner of the global nonprofit Leaders' Quest. Dr. Katzman has held faculty positions in psychiatry at Weill-Cornell Medical Center and the University of London and was a senior fellow at Wharton Business School's Center for Leadership and Change Management. She has been featured in the New York Times, Financial Times, South China Morning Post, Vanity Fair, O Magazine, and on ABC, CBS, and Lifetime.
Inhaltsangabe
PREFACE PART I ESTABLISH RESPECT 1 SMILE Activate Immediate Connection 2 SAY "PLEASE" It Implies Freedom to Comply (or Not) 3 SAY "THANK YOU" The People You Neglect Can Undermine Your Success 4 CALL PEOPLE BY THEIR NAMES Ignite Attention and Recognize Individuality 5 OFFER PRAISE Pride Is Rocket Fuel 6 GOT IT? THEN SAY SO! Help Coworkers Manage Their Time 7 PROVIDE FEEDBACK It Benefits Everyone PART II ENGAGE ALL OF YOUR SENSES 8 SEE EVERYBODY Those on the Margins Often Have Greater Perspective 9 LISTEN TO INSPIRE Deepen the Conversation by Responding Without Words 10 SILENCE Be Quiet Together 11 TOUCH It Transforms an Interaction 12 EAT TOGETHER Food Is Bait for Conversation and Creates Connection PART III BECOME POPULAR 13 BE PRESENT Showing Up Is Just the Start 14 SHARE INFORMATION News Is a Virtual Valium 15 BE A MAGNET Become the Person People Want to Be With 16 KNOW HOW TO ENTER First Impressions Stick 17 TELL STORIES Connect by Hacking Your Colleagues' Right Brains 18 DON'T JUST DO SOMETHING, SIT THERE! Luxuriate in Not Having an Immediate Solution 19 CHALLENGE NEGATIVE THINKING Stop Noise Pollution 20 HAVE A POINT OF VIEW Cultivate an Informed Perspective 21 YOU DON'T ALWAYS HAVE TO BE RIGHT Trust Me on This, I'm Not Wrong PART IV GROW LOYALTY 22 ENSURE ROLE CLARITY Provide the Context and Permission 23 CONNECT JOBS TO THE LARGER MISSION There's Always a Why 24 OFFER THE GIFT OF TIME We All Have Too Much to Do 25 KNOW WHEN YOU ARE DONE Clear Goals Enable You to Declare "Finished" 26 THERE'S PLENTY FOR EVERYONE! Assume an Abundance-Not Scarcity-Mentality 27 BANK SOCIAL COLLATERAL Give Now to Succeed in the Future 28 STROKE THEIR NARCISSISM All Egos Need a Little Love 29 CREATE RITUALS Celebrate Success and Grow from Mistakes 30 GENERATE JOY AND LAUGHTER Energize Your Workplace PART V RESOLVE CONFLICT 31 STAND IN SOMEONE ELSE'S SHOES Experience Their Point of View 32 DECODE YOUR COLLEAGUES' EMOTIONAL CLUES They're the Key to Connection and Success 33 APOLOGIZE Don't Justify or Explain Why 34 ACCEPT THAT YOU WON'T BE UNDERSTOOD Sometimes the System Isn't Ready for Your Ideas 35 NEGOTIATE A PSYCHOLOGICAL CONTRACT Mutually Commit to Extreme Honesty 36 ADVOCATE FOR YOURSELF The Discomfort Will Be Worth It 37 NAME THE ELEPHANT It's Taking Up Way Too Much Room 38 BE A SIMPLIFIER, NOT A COMPLICATOR Make Precision Execution Seem Easy PART VI FIGHT FEAR 39 STEP OUTSIDE YOUR COMFORT ZONE Being a Little Terrified Is Good for You 40 INVITE OTHERS IN Take the First Step 41 BE A GRACIOUS HOST Tackling the Hard Stuff Is Easier When Everyone Is Comfortable 42 BE A PERSON FIRST! Help Strangers Feel Less Strange 43 FOCUS ON FACILITATION Boost the Quality of Conversations by Attending to Details 44 BUILD A BRIDGE Connect Through Nonwork Interests and Experiences 45 CREATE THE GROUP YOU WANT TO BE PART OF There's Energy and Power in Numbers 46 BE PRACTICALLY OPTIMISTIC Instill Hope PART VII HAVE A BIG IMPACT 47 EXPLORE THE UNKNOWN The Future Depends on It 48 HONOR HISTORY Let the Past Propel You Forward 49 EMBRACE AGING AT WORK 60 Is the New 30 50 LEVERAGE YOUR PLATFORM Make a Difference 51 CHALLENGE THE STATUS QUO Unleash Intergenerational Energy 52 DREAM AUDACIOUSLY Move Beyond Success to Significance ACKNOWLEDGMENTS REFERENCES INDEX
PREFACE PART I ESTABLISH RESPECT 1 SMILE Activate Immediate Connection 2 SAY "PLEASE" It Implies Freedom to Comply (or Not) 3 SAY "THANK YOU" The People You Neglect Can Undermine Your Success 4 CALL PEOPLE BY THEIR NAMES Ignite Attention and Recognize Individuality 5 OFFER PRAISE Pride Is Rocket Fuel 6 GOT IT? THEN SAY SO! Help Coworkers Manage Their Time 7 PROVIDE FEEDBACK It Benefits Everyone PART II ENGAGE ALL OF YOUR SENSES 8 SEE EVERYBODY Those on the Margins Often Have Greater Perspective 9 LISTEN TO INSPIRE Deepen the Conversation by Responding Without Words 10 SILENCE Be Quiet Together 11 TOUCH It Transforms an Interaction 12 EAT TOGETHER Food Is Bait for Conversation and Creates Connection PART III BECOME POPULAR 13 BE PRESENT Showing Up Is Just the Start 14 SHARE INFORMATION News Is a Virtual Valium 15 BE A MAGNET Become the Person People Want to Be With 16 KNOW HOW TO ENTER First Impressions Stick 17 TELL STORIES Connect by Hacking Your Colleagues' Right Brains 18 DON'T JUST DO SOMETHING, SIT THERE! Luxuriate in Not Having an Immediate Solution 19 CHALLENGE NEGATIVE THINKING Stop Noise Pollution 20 HAVE A POINT OF VIEW Cultivate an Informed Perspective 21 YOU DON'T ALWAYS HAVE TO BE RIGHT Trust Me on This, I'm Not Wrong PART IV GROW LOYALTY 22 ENSURE ROLE CLARITY Provide the Context and Permission 23 CONNECT JOBS TO THE LARGER MISSION There's Always a Why 24 OFFER THE GIFT OF TIME We All Have Too Much to Do 25 KNOW WHEN YOU ARE DONE Clear Goals Enable You to Declare "Finished" 26 THERE'S PLENTY FOR EVERYONE! Assume an Abundance-Not Scarcity-Mentality 27 BANK SOCIAL COLLATERAL Give Now to Succeed in the Future 28 STROKE THEIR NARCISSISM All Egos Need a Little Love 29 CREATE RITUALS Celebrate Success and Grow from Mistakes 30 GENERATE JOY AND LAUGHTER Energize Your Workplace PART V RESOLVE CONFLICT 31 STAND IN SOMEONE ELSE'S SHOES Experience Their Point of View 32 DECODE YOUR COLLEAGUES' EMOTIONAL CLUES They're the Key to Connection and Success 33 APOLOGIZE Don't Justify or Explain Why 34 ACCEPT THAT YOU WON'T BE UNDERSTOOD Sometimes the System Isn't Ready for Your Ideas 35 NEGOTIATE A PSYCHOLOGICAL CONTRACT Mutually Commit to Extreme Honesty 36 ADVOCATE FOR YOURSELF The Discomfort Will Be Worth It 37 NAME THE ELEPHANT It's Taking Up Way Too Much Room 38 BE A SIMPLIFIER, NOT A COMPLICATOR Make Precision Execution Seem Easy PART VI FIGHT FEAR 39 STEP OUTSIDE YOUR COMFORT ZONE Being a Little Terrified Is Good for You 40 INVITE OTHERS IN Take the First Step 41 BE A GRACIOUS HOST Tackling the Hard Stuff Is Easier When Everyone Is Comfortable 42 BE A PERSON FIRST! Help Strangers Feel Less Strange 43 FOCUS ON FACILITATION Boost the Quality of Conversations by Attending to Details 44 BUILD A BRIDGE Connect Through Nonwork Interests and Experiences 45 CREATE THE GROUP YOU WANT TO BE PART OF There's Energy and Power in Numbers 46 BE PRACTICALLY OPTIMISTIC Instill Hope PART VII HAVE A BIG IMPACT 47 EXPLORE THE UNKNOWN The Future Depends on It 48 HONOR HISTORY Let the Past Propel You Forward 49 EMBRACE AGING AT WORK 60 Is the New 30 50 LEVERAGE YOUR PLATFORM Make a Difference 51 CHALLENGE THE STATUS QUO Unleash Intergenerational Energy 52 DREAM AUDACIOUSLY Move Beyond Success to Significance ACKNOWLEDGMENTS REFERENCES INDEX
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