Simon Hayward

Connected Leadership

How to build a more agile, customer-driven business

• Broschiertes Buch

Produktbeschreibung

Connected Leadership will show you how to:  Create a more agile organisation & respond swiftly to changing markets & customer needs  Cope with increasing market complexity & uncertainty  Build trust, reputation & become a more authentic leader  Develop a â connected leadershipâ approach

Produktdetails

• Verlag: Pearson Education Limited
• Seitenzahl: 280
• Erscheinungstermin: 3. Dezember 2015
• Englisch
• Abmessung: 216mm x 136mm x 25mm
• Gewicht: 374g
• ISBN-13: 9781292104768
• ISBN-10: 1292104767
• Artikelnr.: 43368434

Autorenporträt

Simon Hayward is an award-winning thought-leader, valued by major clients, including Three, HSBC, M&S and Network Rail as a trusted advisor & partner. He has a wealth of strategic consultancy & leadership experience gained over 25 years & has developed major strategic learning & development programmes across Europe, Asia, North America & the Far East.

Inhaltsangabe

About the Author
Acknowledgements
 
1 – Introduction
 
2 - Why you need to know about connected leadership
Old models are breaking down 
A new style of leadership
Understanding connected leadership  
What connected leadership looks like
What it doesn’t look like   
Key benefits of connected leadership
Case study – Connected Leadership at Mandarin Oriental
 
3 - The end of business as usual?  
The rise of the ‘new’ consumer
The emergence of the open and networked society
The arrival of the ‘Millennials’
Summary
 
4 - The Connected leadership challenge
Reinventing leadership
What makes a good CEO?   
Leaders face a complex set of challenges  
What does the connected organisation look like?
Leadership Brand
What does the connected leader look like?   
Case study – Leading from the front
 
5 - Purpose and direction
A time for renewal
Why direction and purpose?
Developing a clear sense of purpose
Simon Sinek’s Golden Circle  
Establishing the right direction  
The leader’s role  
Other tips from the Pixar Media 22 Rules  
Case study – Connected Leadership at Standard Chartered
 
6 - Values in action
Redefining and aligning the core values
What’s important around here?
Authentic leadership   
Emotional Capital capabilities   
Creating a values-led culture   
Ethical leadership
Case Study – Values and authenticity at Marks & Spencer
 
7 - Connected relationships   
Looking outward  
Developing open and transparent relationships
Balanced processing of information   
Strengthening key relationships – questions to ask
 
8 - Devolving decision-making
Rethinking the balance of power  
Why decision-making needs to be devolved
Organisational level  
Your role as leader
Case study – Devolved decision making in action at Zara
 
9 - Encouraging collaborative achievement  
Breaking down barriers
Why collaboration counts
Understanding the different stages of team formation 
The human desire for community   
Organisational level  
Collaborating in consumer goods  
Finding the cause of conflict  
Your role as leader
The persuasive power of collaboration 
Strategic listening from a CEO  
Case study – Connected Leadership at Telstra
 
10 - Creating an agile organisation   
Dealing with turbulence
Disruptive technologies
Innovation: unleashing the entrepreneurial spirit
Develop a learning organisation
Disruption builds adaptive leaders  
Prioritise ruthlessly   
Case study – Agility and customer focus at Three
 
11 - Taking people with you   
Building a connected company through strategic engagement
Engaging all the managers   
Engaging everyone to create the connected company
Communicating connectivity effectively
Case study – Engaging people at Shop Direct
Connected Company survey
 
12 - Next Steps
Reflection  
Connected society
Conclusion